Strategic CSAM for Public Sector Cloud (Remote 30%)

MICROSOFT REGIONAL SALES PTE. LTD.; Singapore; Hybrid; SGD 110,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

MICROSOFT REGIONAL SALES PTE. LTD. in Singapore is seeking a Customer Success Account Manager to orchestrate post-sales delivery and ensure value realization for public sector customers.

You will lead delivery, manage relationships with executive stakeholders, and align Microsoft products with customer goals while coordinating with partners to accelerate cloud adoption. The role allows up to 30% remote work and requires strong consultative skills and business acumen.

Qualifications

• Bachelor's or Master's degree in a related field with 7+ years in customer success, solution delivery or portfolio management
• Public sector experience (government, healthcare, public safety, defence) is preferred
• Microsoft or competitor cloud certifications (Azure, Microsoft 365) or equivalent

Responsibilities

• Manage customer relationships with key stakeholders to enable quality delivery and health
• Lead customer success initiatives and align CSPs with account priorities
• Coordinate delivery and program reviews with technical stakeholders to deliver customer outcomes
• Drive adoption and retention by aligning Microsoft portfolio with customer goals

Skills

Customer success

Delivery leadership

Stakeholder management

Cloud platforms

Education

Bachelor's degree or higher in related field

Master's degree in related field

Tools

Azure certification

Microsoft 365 certification

Prosci certification

Job description

MICROSOFT REGIONAL SALES PTE. LTD. in Singapore is seeking a Customer Success Account Manager to orchestrate post-sales delivery and ensure value realization for public sector customers.

You will lead delivery, manage relationships with executive stakeholders, and align Microsoft products with customer goals while coordinating with partners to accelerate cloud adoption. The role allows up to 30% remote work and requires strong consultative skills and business acumen.