Strategic Communications Lead: Policy & Engagement

Ministry Of Social And Family Development; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Ministry Of Social And Family Development (MSF) in Singapore seeks a strategic communications professional to shape public understanding of policies and priorities. You will translate evidence into strategy, anticipate issues, and build trust through effective messaging and engagement across audiences.

The role spans planning, research, issues management and capacity building, with responsibilities to lead cross-functional projects and strengthen MSF’s communications capabilities.

Qualifications

• Degree or relevant professional qualification in communications, marketing, research, data analytics or a related discipline preferred.
• Experience developing strategic communications plans and using research and data to improve decisions.
• Strong stakeholder management and negotiation skills.
• Ability to lead cross-functional projects and work across organisational boundaries.
• Strong analytical judgment and ability to handle complex or sensitive issues.

Responsibilities

• Develop and implement mid- to long-term strategic communications and engagement plans aligned with MSF and government priorities.
• Identify and assess communications risks and develop mitigation strategies for emerging issues.
• Translate complex policies into clear narratives for diverse audiences.
• Oversee forward communications planning with the ministry-wide calendar of announcements and events.
• Synthesize findings from media monitoring and stakeholder feedback into actionable recommendations.
• Lead qualitative and quantitative research to inform communications strategies.
• Develop frameworks and training to strengthen strategic communications capabilities across MSF.

Skills

Stakeholder management

Cross-functional leadership

Analytical reasoning

Policy communications

Narrative development

Education

Degree in communications/marketing/research/data analytics

Job description

Ministry Of Social And Family Development (MSF) in Singapore seeks a strategic communications professional to shape public understanding of policies and priorities. You will translate evidence into strategy, anticipate issues, and build trust through effective messaging and engagement across audiences.

The role spans planning, research, issues management and capacity building, with responsibilities to lead cross-functional projects and strengthen MSF’s communications capabilities.