Strategic Business Analyst & Discovery Lead

NEXBRIDGE RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

NEXBRIDGE RECRUITMENT PTE. LTD. is seeking a seasoned Business Analyst to partner with users and stakeholders in Singapore to identify business needs, pain points and opportunities.

You will conduct user research, translate requirements into user stories and acceptance criteria, and help shape solutions through prototyping, testing and UAT, collaborating with Product, Engineering and vendors.

Qualifications

• Diploma/Degree in CS/IT/Engineering or related field.
• At least 4 years of experience as a Business Analyst, Product Owner, Scrum Master or equivalent in Agile/digital delivery environments.
• Experience in business analysis, user research/discovery, requirements management, solutioning, prototyping and testing.
• Strong stakeholder management, communication, analytical and problem-solving skills.
• Experience with Agile environments is preferred.
• CSPO, CSM or equivalent certification is an advantage.
• Design thinking/service design and change management experience is an advantage.

Responsibilities

• Work with users and stakeholders to identify business needs, pain points and opportunities.
• Conduct user research, interviews and workshops to define problems and requirements.
• Translate business needs into requirements, user stories, business rules and acceptance criteria.
• Analyse business processes and user journeys, identifying gaps and opportunities for improvement.
• Develop user journeys, process flows, wireframes and prototypes where required.
• Support solution evaluation, testing, UAT and business validation.
• Work with Product, Engineering, vendors and other teams throughout project delivery.
• Support risk assessments, incident investigation and post-release improvements.
• Manage the requirements lifecycle and ensure alignment between business needs and delivered solutions.

Skills

Stakeholder management

Communication

Analytical thinking

Problem-solving

Agile methodologies

Requirement management

User research

CSPO / CSM

Education

Diploma/Degree in Computer Science, IT, Engineering or related fields

Job description

NEXBRIDGE RECRUITMENT PTE. LTD. is seeking a seasoned Business Analyst to partner with users and stakeholders in Singapore to identify business needs, pain points and opportunities.

You will conduct user research, translate requirements into user stories and acceptance criteria, and help shape solutions through prototyping, testing and UAT, collaborating with Product, Engineering and vendors.