Strategic Accounts Leader, Capital Markets

FlexTrade; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

FlexTrade Systems is seeking an Account Manager to join our Client Services team. You will own strategic client relationships across the region, guiding onboarding, governance and commercial expansion across asset classes.

You will partner with Trading, Technology and Operations to deliver complex onboarding and drive long-term client success. You will manage executive expectations, coordinate cross-functional teams and identify expansion opportunities, while maintaining high levels of service

Qualifications

• Significant experience in Front Office Trading account management within capital markets.
• Proven track record owning senior client relationships and governance.
• Understanding of electronic trading platforms and market structure.
• Knowledge of Equities, FX and/or Fixed Income trading workflows.
• Commercial mindset with growth opportunities and cross-functional collaboration.
• Ability to manage day-to-day execution with strategic oversight.

Responsibilities

• Own and execute account strategy for a portfolio of key clients, ensuring retention, satisfaction and measurable outcomes.
• Act as the senior escalation point for client issues, driving timely resolution.
• Lead governance with client senior stakeholders (e.g., QBRs), including agenda setting and follow-through.
• Partner with technical Client Services team members to plan and deliver onboarding across asset classes.
• Translate client objectives into roadmaps, success metrics and delivery plans.
• Identify and mitigate risks, communicate trade-offs at executive level.
• Provide executive-ready reporting on progress and service performance.
• Drive commercial outcomes by identifying expansion opportunities and partnering with Sales/Product.
• Build strong relationships across client trading and technology teams.
• Coach and mentor implementation team members and contribute to process improvement.

Skills

Front Office Trading

Account management

Delivery leadership

Governance

Commercial mindset

Job description

FlexTrade Systems is seeking an Account Manager to join our Client Services team. You will own strategic client relationships across the region, guiding onboarding, governance and commercial expansion across asset classes.

You will partner with Trading, Technology and Operations to deliver complex onboarding and drive long-term client success. You will manage executive expectations, coordinate cross-functional teams and identify expansion opportunities, while maintaining high levels of service