Strategic Account Manager (Government Sector)

Trend Micro (Singapore) Pte Ltd; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Trend Micro is seeking a Strategic Account Manager in Singapore to lead government accounts, drive quota attainment, and collaborate with partners and SIs to deliver cybersecurity solutions. You will engage senior stakeholders, navigate tenders, and manage forecasts with cross-functional teams.

The role requires extensive experience in government IT/security sales, strong relationship-building with C-level executives, and a deep understanding of public-sector cybersecurity needs.

Qualifications

• 8+ years of account management experience selling into Singapore government ministries or similar regulated environments.
• Experience navigating government procurement processes, tenders/RFP cycles, and security clearances.
• Ability to engage at senior/director and C-level levels within government agencies.

Responsibilities

• Act as the account lead for assigned government accounts, delivering value propositions.
• Work with agency stakeholders to identify needs, priorities, and cybersecurity goals, acting as trusted adviser.
• Navigate GeBIZ tenders and government procurement processes while ensuring compliance with security requirements.
• Provide backup support to client teams as needed.
• Be the go-to person internally for the government account portfolio.
• Collaborate with cross-functional teams to align agency goals with sales plans.
• Proactively engage government customers to drive opportunities and forecast accurately.
• Maintain knowledge of the public cybersecurity landscape and regulatory posture.
• Document and maintain relevant information in Salesforce.

Skills

Account management

Executive stakeholder engagement

Government procurement knowledge

Security solutions sales

Education

Bachelor's degree in engineering/IT/Management

Tools

Salesforce

Job description

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly.

POSITION OVERVIEW

The Strategic Account Manager (SAM) in Singapore will focus on proactively selling Trend Micro products and services into Singapore government ministries, with expertise in homeland security. The Strategic Account Manager will drive to meet and exceed quota by engaging customers directly, leveraging and partnering with resellers and Government-accredited System Integrators (SIs).

PRIMARY RESPONSIBILITIES

• Act as the account lead for assigned government accounts based on the Client Value Proposition

• Work closely with agency stakeholders to identify needs, planned initiatives, and national security/critical infrastructure priorities, acting as trusted adviser and advocate on best practices and solutions to address the agency's cybersecurity and operational technology goals

• Navigate government procurement processes (e.g. GeBIZ tenders, panel arrangements) and ensure compliance with government security and data classification requirements

• Provide back up and support to client teams where required

• Recognized as the go-to person internally on the own government account portfolio

• Partner internally with cross-functional teams – such as Technical, Regional Account Managers, Marketing – to understand agency goals and key performance metrics

• Pro-actively engage and drive opportunities with respective government/public sector customers

• Develop and manage a reliable forecast and ensure disciplined use of Trend Micro sales forecasting, account plans and customer relationship tools

• Maintain sound knowledge of the government/public sector cybersecurity landscape, regulatory requirements, and the competitive posture of Trend Micro and other industry leaders

SECONDARY RESPONSIBILITIES

• Participate in government/public sector cybersecurity forums, industry conferences, and trade shows, as required

• Participate in the planning and execution of programs designed to promote Trend Micro's activities within the government sector

• Document and regularly maintain all relevant information in Salesforce

EXPERIENCE

• 8+ years' experience in Account Management in Information Technology / Security solutions companies, selling into Singapore government ministries, with expertise in homeland security

• Familiarity with government procurement processes, tender/RFP cycles, and security clearance or vetting requirements

• Ability to effectively engage at senior/director and C-level stakeholders within government agencies

• Working knowledge and experience in selling key cybersecurity, networking, and IT products and solutions, as well as knowledge of top competitive solutions serving the government sector

• Strong knowledge of Virtualization and cloud-based solutions preferred, including government-accredited cloud environments

• Pattern of quantifiable success in large account management and selling strategies within regulated or security-sensitive environments

• Bachelor's degree in engineering, IT or Management with equivalent work experience preferred; existing security clearance or eligibility to obtain one is an advantage

Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.

We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.