Strategic Account Manager (BFSI)

TrendMicro; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Trend AI, the AI security unit of Trend Micro, is seeking a Strategic Account Manager in Singapore. You will lead major accounts, engage C-level executives, and drive adoption of Trend AI offerings within BFSI and related sectors.

Responsibilities include coordinating with technical teams, building robust forecasts, and expanding strategic partnerships with resellers and system integrators. A proven track record in large account management is essential.

Qualifications

• 8+ years in major account management in IT/security.
• Experience handling BFSI accounts is a plus.
• Ability to engage C-level customers.

Responsibilities

• Lead assigned major accounts and drive Trend AI solutions.
• Collaborate with cross-functional teams to meet client goals.
• Develop accurate forecast and account plans.
• Maintain knowledge of market trends and competition.
• Manage client relationships and ensure satisfaction.

Skills

Strategic sales

Relationship mgmt

C-level engagement

Forecasting

Negotiation

Tools

Salesforce

CRM software

Job description

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly.

POSITION OVERVIEW

The Strategic Account Manager (SAM) in Singapore will focus on proactively selling Trend AI products and services into major FSI (Financial Services Industry) accounts. The Strategic Account Manager will drive to meet and exceed quota by engaging customers directly, and by leveraging and partnering with resellers and Global System Integrators.

PRIMARY RESPONSIBILITIES

• Act as the account lead for assigned accounts based on the Client Value Proposition
• Work closely with clients to identify needs, planned initiatives, and business direction, acting as trusted adviser and advocate on best practices and solutions to address the client's IT and cybersecurity goals and objectives
• Provide backup and support to client teams where required
• Serve as the go-to person internally on their own client portfolio
• Partner internally with cross-functional teams – such as Technical, Regional Account Managers, and Marketing – to understand customer goals and key performance metrics
• Proactively engage and drive opportunities with respective enterprise customers
• Develop and manage a reliable forecast, ensuring disciplined use of Trend AI's sales forecasting, account plans, and customer relationship tools
• Maintain sound knowledge of the industry, market trends, and the competitive posture of Trend AI and other industry leaders regarding software product offerings and support services

SECONDARY RESPONSIBILITIES

• Participate in industry conferences, trade shows, and seminars as required
• Participate in the planning and execution of programs designed to promote Trend AI's activities
• Document and regularly maintain all relevant information in Salesforce

EXPERIENCE

• 8+ years' experience in major account management within Information Technology / Security solutions companies
• Experience handling BFSI (Banking, Financial Services, and Insurance) accounts is a plus
• Ability to effectively engage C-level customers
• Working knowledge of, and experience selling, key cybersecurity, networking, and IT products and solutions, along with awareness of top competitive solutions in the market
• Strong knowledge of virtualization and cloud-based solutions preferred
• Demonstrated track record of quantifiable success in large account management and selling strategies

Trend AI strives to build an environment of equity and inclusion that reflects diverse points of view. We welcome, value, promote, and celebrate diversity — the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identity, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.

#LI-ZA1 #LI-Hybrid

We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

Trusted by the largest enterprises and governments across 185 countries, TrendAI™ secures the entire organization, from identities to infrastructure to data.

We embrace change, empower our people, and foster innovation in an increasingly connected world.

Our diverse, multicultural workforce is at the heart of our global success.

At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together.

Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

Explore working at TrendAI™

AI Fearlessly.