Strategic Account Manager

Xendit; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Xendit is seeking an Enterprise Account Manager to own a high-value APAC portfolio and drive revenue through strategic upsell and cross-sell initiatives.

You will develop 12–18 month plans, manage churn risk, and build C-level relationships to align client goals with Xendit's roadmap. Expect data-driven QBRs and close collaboration with Product, Engineering, Compliance, and Legal.

Qualifications

• B2B account management experience within fintech or payments.
• Proven track record in strategic sales with enterprise clients.
• Strong understanding of APAC market nuances and cross-border needs.
• Ability to drive revenue growth and manage complex negotiations.
• Data-driven mindset with ability to analyze transaction patterns for risk/growth.
• Excellent communication with executives and cross-functional teams.
• Demonstrated resilience in long sales cycles and procurement processes.

Responsibilities

• Own enterprise portfolio P&L and drive revenue through upselling and cross-selling.
• Develop 12–18 month account plans managing growth strategies and churn risk.
• Exceed revenue targets while maintaining Salesforce pipeline and input metrics.
• Build C-level relationships and align Xendit roadmap to client objectives.
• Lead quarterly business reviews with data-driven insights and ROI.
• Serve as trusted advisor navigating complex structures to secure stakeholder buy-in.
• Partner with Product, Engineering, Compliance, and Legal to influence product roadmap.
• Collaborate with Business Development and Solutions on net-new opportunities.
• Monitor APAC regulatory shifts and payment trends for cross-border enterprise flows.
• Connect Xendit's seven-market licensed infrastructure to enterprises expanding across APAC.

Skills

B2B account management

Strategic sales

Fintech payments domain

APAC market knowledge

Executive communication

Data-driven decision making

Cross-functional collaboration

Job description

What you'd do:

• Own enterprise portfolio P and L and drive revenue through upselling and cross-selling
• Develop twelve to eighteen month account plans managing growth strategies and churn risk
• Exceed revenue targets while maintaining accurate Salesforce pipeline and input metrics
• Build C-level relationships and align Xendit roadmap to client strategic objectives
• Lead quarterly business reviews demonstrating data-driven insights and clear ROI
• Serve as trusted advisor navigating complex structures to secure stakeholder buy-in
• Partner with Product, Engineering, Compliance, and Legal to influence product roadmap
• Collaborate with Business Development and Solutions on net-new scoped opportunities
• Monitor APAC regulatory shifts and payment trends for cross-border enterprise flows
• Connect Xendit's seven-market licensed infrastructure to enterprises expanding across APAC

What they want:

• Five plus years B2B account management or strategic sales in fintech or payments
• Proven track record growing revenue within large, complex enterprise accounts consistently
• Understand cross-border merchant needs and essential familiarity with APAC market nuances
• Demonstrate builder mentality with hands-on ownership in zero-to-one environments
• Communicate persuasively to executives and collaborate effectively with internal teams
• Make data-led decisions analyzing transaction patterns for risk and growth potential
• Show resilience through long sales cycles and complex enterprise procurement processes

Nice to have:

• Experience managing global enterprise accounts across regions is a strong plus Five plus years B2B account management or strategic sales in fintech or payments
• Proven track record growing revenue within large, complex enterprise accounts consistently
• Understand cross-border merchant needs and essential familiarity with APAC market nuances
• Demonstrate builder mentality with hands-on ownership in zero-to-one environments
• Communicate persuasively to executives and collaborate effectively with internal teams
• Make data-led decisions analyzing transaction patterns for risk and growth potential
• Show resilience through long sales cycles and complex enterprise procurement processes