Store Team Lead: Customer Experience & Sales

Crocs; Singapore; On-site; SGD 38,000 - 46,000; Full time

Job summary

Crocs is seeking an Assistant Store Manager for Changi City Point in Singapore to lead daily store operations and drive sales. You’ll guide opening and closing procedures, coach staff on product knowledge and promotions, and ensure exceptional customer experiences.

You will manage shifts, scheduling, inventory controls, and loyalty promotion execution, while maintaining a clean, compliant store. This role offers growth in a fast-paced retail environment within Crocs.

Qualifications

• Minimum 4 years of total retail experience, with leadership exposure.

Responsibilities

• Deliver outstanding service to customers using Crocs service standards.
• Create an enjoyable team environment and encourage open ideas.
• Coordinate and prioritize daily store tasks to meet deadlines.
• Assist across departments: consumer service, product knowledge, placement, visuals, stock room.

Skills

Retail leadership

Customer service

English proficiency

Team collaboration

Communication skills

Shift flexibility

Education

A Level / Diploma

Tools

POS system

MS Office

Job description

Crocs is seeking an Assistant Store Manager for Changi City Point in Singapore to lead daily store operations and drive sales. You’ll guide opening and closing procedures, coach staff on product knowledge and promotions, and ensure exceptional customer experiences.

You will manage shifts, scheduling, inventory controls, and loyalty promotion execution, while maintaining a clean, compliant store. This role offers growth in a fast-paced retail environment within Crocs.