Retail Sales Associate - Service Leader & Growth-Oriented

Crocs Footwear (Malaysia) Sdn Bhd; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

Crocs Singapore is seeking a Sales Associate to deliver world-class service to our valued consumers daily. You will educate customers on products, support in-store promotions and events, and help the store team achieve company goals.

You will join a dynamic retail environment, build lasting customer relationships, maintain visual presentation, manage POS operations, stock replenishment, pricing, and loyalty promotions, while contributing to a positive team culture.

Qualifications

• Must be 18 years or older.
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency of other language(s) will be an advantage
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail POS system.
• Desire to succeed in a high growth, fast-paced retail environment

Responsibilities

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Skills

Retail experience

Customer service

Sales-focused

Team collaboration

English fluency

Tools

POS system

Microsoft Word

Microsoft Excel

Email client

Job description

Crocs Singapore is seeking a Sales Associate to deliver world-class service to our valued consumers daily. You will educate customers on products, support in-store promotions and events, and help the store team achieve company goals.

You will join a dynamic retail environment, build lasting customer relationships, maintain visual presentation, manage POS operations, stock replenishment, pricing, and loyalty promotions, while contributing to a positive team culture.