Store Operations Leader — Bazaar, Electronics & Textile

NTUC FAIRPRICE CO-OPERATIVE LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

NTUC FairPrice Co-Operative Ltd in Singapore is seeking an experienced store operations professional to manage both front and back-end store activities, ensuring smooth and profitable operations across departments such as Fresh Food, Cashiering and Admin Services.

You will lead a team, plan budgets, monitor sales, analyse trends, handle customer feedback, stock control, promotions, and biannual stocktakes while ensuring health and safety compliance with NEA/SFA/SCDF.

Qualifications

• Degree in any discipline with at least 2 years of relevant work experience in service/retail industry
• Great passion for the service / retail industry
• Highly customer-oriented, motivated, meticulous and results oriented
• Resourceful and problem solver with effective leadership skills and ability to motivate others
• Excellent interpersonal and communication skills
• Ability to plan, prioritise workload and delegate accordingly
• Ability to multi-task and work under pressure
• Team player with ability to collaborate and work effectively with a variety of stakeholders
• Knowledge in running of BET categories will be a plus

Responsibilities

• Manage budgets, maximise profitability and set/ meet sales targets for your department
• Analyse and interpret trends to facilitate planning
• Lead and motivate team to achieve organization goals
• Manage customers complaints, compliments and feedback
• Manage stock inventory and stock control
• Plan and manage promotional spaces and activities
• Recruit, train, supervise and appraise staff
• Plan and perform biannual stocktake for the store
• Ensure standards for quality, customer service, health and safety are met as well as compliance with various government legislation (NEA, SFA, SCDF etc.)
• Continuously review and enhance existing store operations and processes to improve business
• Involve in projects such as planning for new store opening and renovation works for existing stores

Skills

Leadership

Customer service

Team management

Interpersonal communication

Planning and prioritisation

Multi-tasking

Problem solving

Education

Degree in any discipline

Job description

NTUC FairPrice Co-Operative Ltd in Singapore is seeking an experienced store operations professional to manage both front and back-end store activities, ensuring smooth and profitable operations across departments such as Fresh Food, Cashiering and Admin Services.

You will lead a team, plan budgets, monitor sales, analyse trends, handle customer feedback, stock control, promotions, and biannual stocktakes while ensuring health and safety compliance with NEA/SFA/SCDF.