Grocery Operations Lead — On-Time Deliveries and Team Training

NTUC Fairprice Co-operative Limited; Singapore; On-site; SGD 42,000 - 63,000; Full time

Job summary

NTUC Fairprice Co-operative Limited is seeking a dedicated supervisor to oversee online grocery order processing, on-time delivery, and inventory control. You will lead and train a team of Grocery Shoppers and Replenishers, ensuring SOPs are followed and daily operations run smoothly.

Ideal candidates bring 2+ years in retail/inventory roles, strong leadership, and proficiency in Microsoft Office, with flexibility for rotating shifts in a dynamic store environment.

Qualifications

• Diploma or equivalent or GCE A-Level/Higher NITEC/GCE O-Level with at least 2 years in retail or inventory management.
• A self-starter who can work independently in a fast-paced environment.
• Hands-on, service-oriented, meticulous team player with good leadership skills.
• Proficient in Microsoft Office and familiar with smartphones.

Responsibilities

• Monitor online grocery orders to ensure accurate processing and on-time delivery.
• Maintain SOPs for picking, packing, dispatching and delivery.
• Attend to customer order-related enquiries.
• Supervise and train a team of Grocery Shoppers and Replenishers; manage manpower rostering.
• Ensure proper receiving and issuance of goods; perform stock movement control and record-keeping.
• Maintain store area cleanliness and housekeeping; ensure safety and orderliness.
• Perform ad-hoc duties as needed.

Skills

Leadership

Team management

Inventory management

Microsoft Office

Education

Diploma or equivalent

GCE A-Level

Higher NITEC

GCE O-Level

Tools

Microsoft Office

Job description

NTUC Fairprice Co-operative Limited is seeking a dedicated supervisor to oversee online grocery order processing, on-time delivery, and inventory control. You will lead and train a team of Grocery Shoppers and Replenishers, ensuring SOPs are followed and daily operations run smoothly.

Ideal candidates bring 2+ years in retail/inventory roles, strong leadership, and proficiency in Microsoft Office, with flexibility for rotating shifts in a dynamic store environment.