Store Operations Lead — People & Service

S.T. TCM PTE. LTD.; Singapore; On-site; SGD 2,800 - 3,600; Full time

Job summary

S.T. TCM PTE. LTD.

is seeking a Store Operations Lead in Singapore to oversee daily shop activities, manage displays, and enforce company policies. The role includes training and scheduling staff, resolving staff issues, handling customer questions and complaints, and supporting inventory control and sales reporting to help achieve store targets. Strong organizational and communication skills are essential, with attention to visual merchandising and loss prevention.

Responsibilities

• Open and close the store, enforce company policies.
• Train, schedule, and motivate team members; resolve staff issues.
• Welcome customers, answer questions, and address complaints.
• Count stock, monitor inventory levels, and order new products as needed.
• Support sales goals and assist with financial reporting tasks.

Job description

S.T. TCM PTE. LTD.

is seeking a Store Operations Lead in Singapore to oversee daily shop activities, manage displays, and enforce company policies. The role includes training and scheduling staff, resolving staff issues, handling customer questions and complaints, and supporting inventory control and sales reporting to help achieve store targets. Strong organizational and communication skills are essential, with attention to visual merchandising and loss prevention.