Store Manager

Genki Sushi; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Genki Sushi Singapore is seeking a Store Manager to oversee daily operations, lead a team of Assistant Managers, Supervisors and Crew, and ensure effective roster planning to meet busy service levels.

You will supervise food preparation to maintain quality, coach staff for excellent service, handle customer feedback, and ensure compliance with food safety, hygiene and SOPs. 5.5 days, islandwide locations.

Qualifications

• Minimum GCE 'O' level qualification.
• At least five years of relevant F&B experience, preferably in Japanese cuisine.
• Natural leader with strong communication to motivate staff.
• Detail-oriented with good understanding of local F&B trends.
• Able to work in a fast-paced environment.

Responsibilities

• Manage store operations.
• Lead and supervise a team of Assistant Managers, Supervisors and Crew.
• Plan rosters and manpower deployment to ensure adequate staffing.
• Maintain guidelines of food preparation to ensure quality and standards.
• Coach staff to provide excellent service experiences.
• Handle customer queries and feedback professionally.
• Ensure compliance with food safety, hygiene and sanitation standards.
• Enforce policies and standard operating procedures.
• Handle staff recruitment.
• Monitor staff performance and enforce discipline.
• On-the-job training for all staff.
• Check supplier operations and provide feedback to the Supply Chain Department if necessary.

Skills

Leadership

Communication

Customer focus

Attention to detail

Adaptability

Education

GCE 'O' level

Job description

Responsibilities

• manage store operations
• lead and supervise a team of Assistant Managers, Supervisors and Crew
• ensure that the store has adequate manpower for daily operations through effective and efficient roster planning and manpower deployment
• maintain guidelines of food preparation to ensure that desired quality and standards are achieved
• coach staff in providing excellent service experience to all customers
• handle all customer queries and feedback in a professional and timely manner
• ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines
• ensure that policies and standard operating procedures are strictly adhered to
• handle selection and recruitment of staff
• monitor work performance of all staff and enforce discipline when necessary
• ensure on-the-job training is conducted for all staff
• check on supplier operations and provide feedback to the Supply Chain Department if necessary

Requirements

• GCE 'O' level
• at least five years of relevant working experience in the food and beverage industry (experience in Japanese cuisine will be an added advantage)
• a natural leader, highly communicative to lead and motivate staff
• quality-driven with good understanding of local food and beverage trends
• trained eye for detail and customer-centric
• ability to work in a fast-paced environment

Work environment

• stores located islandwide
• 5.5 days per week (able to work on weekends and public holidays)