Store Manager

GENKI SUSHI SINGAPORE PTE LTD; Singapore; Sur place; SGD 39 000 - 58 000; Temps partiel

Résumé du poste

GENKI SUSHI SINGAPORE PTE LTD is seeking a seasoned Store Manager to lead operations across islandwide outlets. You will supervise a team of Assistant Managers, Supervisors and Crew, ensure rostering efficiency, and uphold food safety and service standards in a fast-paced environment.

You will coach staff, handle recruitment, enforce SOPs, and liaise with Supply Chain to ensure smooth daily operations across Singapore. This role requires strong leadership and a customer-centric mindset.

Qualifications

• GCE 'O' level qualification.
• At least five years of relevant F&B experience, preferably with Japanese cuisine.
• Strong leadership and excellent communication to motivate staff.
• Detail-oriented with good understanding of local F&B trends.
• Able to work in a fast-paced environment.

Responsabilités

• Manage store operations and supervise a team of Assistant Managers, Supervisors and Crew.
• Ensure adequate manpower through roster planning and deployment.
• Maintain food preparation guidelines to meet quality standards.
• Coach staff to provide excellent service and handle customer queries professionally.
• Ensure compliance with food safety, hygiene and sanitation standards.
• Enforce company policies and SOPs.
• Handle staff recruitment and selection.
• Monitor staff performance and enforce discipline.
• Oversee on-the-job training for all staff.
• Coordinate with Supply Chain for supplier operations feedback.

Connaissances

Leadership

Communication

Detail-oriented

Customer focus

Fast-paced

Formation

GCE O-level

Description du poste

Responsibilities

• manage store operations
• lead and supervise a team of Assistant Managers, Supervisors and Crew
• ensure that the store has adequate manpower for daily operations through effective and efficient roster planning and manpower deployment
• maintain guidelines of food preparation to ensure that desired quality and standards are achieved
• coach staff in providing excellent service experience to all customers
• handle all customer queries and feedback in a professional and timely manner
• ensure compliance to food safety, hygiene and sanitation standards according to statutory guidelines
• ensure that policies and standard operating procedures are strictly adhered to
• handle selection and recruitment of staff
• monitor work performance of all staff and enforce discipline when necessary
• ensure on-the-job training is conducted for all staff
• check on supplier operations and provide feedback to the Supply Chain Department if necessary

Requirements

• GCE 'O' level
• at least five years of relevant working experience in the food and beverage industry (experience in Japanese cuisine will be an added advantage)
• a natural leader, highly communicative to lead and motivate staff
• quality-driven with good understanding of local food and beverage trends
• trained eye for detail and customer-centric
• ability to work in a fast-paced environment

Work environment

• stores located islandwide
• 5.5 days per week (able to work on weekends and public holidays)