Storage Engineer

VSTECS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

VSTECS (SINGAPORE) PTE. LTD. is seeking an experienced IT storage specialist to collect storage logs, analyze performance and capacity, and report findings to customers.

The role requires hands-on provisioning configuration, testing changes, and participating in change management. You will generate regular operational reports, assist with capacity planning, and help address vulnerabilities across Huawei storage hardware and software.

Qualifications

• 5+ years of experience in IT storage environments.
• Hands-on storage configuration and data migration experience.
• Familiar with disaster recovery and backup solutions for storage.
• OS administration basics: Windows/Linux/Unix.

Responsibilities

• Collect storage log information, analyze and report.
• Review provisioning configurations and suggest optimizations.
• Test and verify configuration changes, patches or releases.
• Participate in Change Management planning and approvals.
• Generate regular operational reports using Huawei or customer tools.
• Assist in capacity measurement and forecasting for storage.
• Address vulnerabilities in Huawei storage hardware and software.
• Plan technically for future storage initiatives.
• Deliver recommendations to customers for operational, technical, or support improvements.
• Train customer staff on Huawei storage capabilities.

Skills

Storage management

Storage provisioning

Incident response

Customer focus

Job description

Job Description

• Storage log information collection and analysis, reporting
• Perform provisioning configuration review, provide suggestions to correct or optimize the configurations based on Huawei best parties, recommend changes to procedures which result in operational optimization
• Test and verify the configuration change, new patch or new software release
• Change Management including participation in the planning, approval, and implementation of any authorized change request
• Generate regular operational reports using Customer-supplied or Huawei's tools
• Participate in storage capacity measurement and capacity planning including capacity forecasting
• Attend to and fix vulnerabilities found on Huawei's storage hardware and software products
• Assist with detailed technical planning for future initiatives
• Develop and deliver a set of recommendations for customer that outlines areas that could be significantly improved. These could be operational, technical, or support related
• Increase Customers understanding and knowledge Of Huawei storage solutions to maximize Customer's benefit from Huawei product features and functionality
• Assist in training Customer's staff in the most efficient and effective methods Of utilizing the Huawei solution capabilities.
• Conduct review meetings with Customer at a mutually agreed frequency, no less than monthly, to discuss the engagement status, issues, new requirements, and Customer's overall satisfaction.
• Coordinate any changes to the Statement of Work (whether cost impacting or not) with
• Customer in accordance with the Change Control process.
• Participate in Root Cause Analysis reviews when applicable
• Meet the customer at the conclusion of the engagement to assure that any applicable responsibilities are turned over to Customer.

Requirements

• At least 5 years of experience in IT storage environment
• Familiar with storage environment
• Have good experience of storage hands on configuration and storage data migration
• Familiar with technical principles of disaster recovery and backup solutions, and data migration solutions of storage.
• Experience on Daily Monitoring and able to support incidents/ issues.
• Basics in OS concepts of Windows/ Linux/Unix Systems administration (Ubuntu, CentOS, Red Hat, Solaris, AIX etc.).
• Excellent English oral and written communication skills.
• Strong customer focus & Multi-tasking skills