Steward Supervisor

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 36,000 - 47,000; Full time

Job summary

Marina Bay Sands in Singapore is seeking a Stewarding Supervisor to lead a team of stewards and uphold the restaurant’s cleanliness and safety standards. You will supervise operations, manage inventories, and ensure smooth daily runs while coordinating with the Stewarding Leadership Team.

Ideal candidates have 2 years in restaurant/bar settings with at least 1 year in a supervisory role, possess stewarding knowledge, and demonstrate strong English communication. A high school diploma is required.

Qualifications

• Education & Certification Minimum high school “O” Level; Diploma in any field is an advantage.
• Experience 2 year of experiences in restaurant and bar with minimum 1 year in supervisor position.

Responsibilities

• Lead and supervise a team of stewards (full and casual part-timer) in maintaining the restaurant’s cleanliness.
• Maintain inventory of OS&E and operating supplies.
• Supervise cleanliness of floors, walls and equipment; wash and sanitize ice machines; clean shelves and filters; polish holloware; manage dish area and trolleys; oversee waste disposal and toilets.
• Ensure daily stewarding SOPs are followed and update bulletin boards and materials.
• Coordinate stewarding schedules, especially during absences; assist HR matters and performance appraisals.
• Provide on-the-job and technical training for new stewards; liaise with DM Inspector and Hygiene Manager.
• Ensure safety, hygiene and sanitation procedures meet hotel standards; coordinate with suppliers and contractors.

Skills

Stewarding knowledge

Leadership

English (written/spoken)

F&B knowledge

Education

High school diploma

Diploma advantageous

Job description

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

• Lead and supervise a team of stewards (full and casual part-timer) in maintaining the cleanliness of the restaurant.
• Maintain inventory of OS&E and operating supplies
• Responsible for supervision in the following areas:
  • Cleanliness of the restaurant floor which includes floors, walls and equipment
  • Washing and sanitizing of ice machines
  • Cleaning of shelves and filters
  • Cleaning and polishing of Holloware
  • Dish station and dish washing area
  • Handling and cleaning of equipment trolleys
  • Garbage disposal & cleaning of garbage area
  • Toilets
• Maintain stewarding daily Standard Operating Procedure (SOP)
• Assist the Stewarding Leadership Team in coordinating stewarding schedule especially in their absence.
• Assist the Stewarding Leadership Team in recruitment, employees’ performance appraisals & any other HR related matters.
• Update information on stewarding bulletin boards and printed materials.
• Disseminate all important operational information to all stewards.
• Ensure that staff have the proper knowledge and equipment in order for them to work efficiently.
• Conduct on the Job Training and technical knowledge training with all new stewards.
• Assist the Stewarding Leadership Team in all Training related matters.
• Responsible for preparing adequate and appropriate F&B needs on a daily basis.
• Ensure that equipment are maintained and stored correctly after usage.
• Motivate the team.
• Ensure that stewarding has sufficient equipment and operating supplies for all its operating needs and in compliance with the par level for all items.
• Monitor, handle and relay internal guest feedback to Director of Stewarding or Executive Chief Steward.
• Coordinate with suppliers and contractors during operation.
• Assist Stewarding leadership team in complying with food safety program.
• Assist the stewarding leadership team in liaising with a DM Inspector and the Hygiene & Sanitation Manager.
• Ensure that Team Members implement the procedures for safety, hygiene and sanitation according to hotel standards.
• Assist stewarding leadership team in any other related matters.

Job Requirements

• Education & Certification Minimum high school “O” Level; Diploma in any field is an advantage
• Experience 2 year of experiences in restaurant and bar with minimum 1 year in supervisor position

Other Prerequisite

• Possesses Stewarding knowledge
• Leadership in stewarding will be advantage.
• Proficient in written and verbal English
• F&B Knowledge
• Able to lift heavy objects
• Able to work on a 24-hour rotating shift
• Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays

About Us

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore’s skyline. Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals.

As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment. It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360. The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date. Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.