STALL ASSISTANT (COFFEE SHOP)

DING WANG MALA (UNLIMITED); Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

DING WANG MALA (UNLIMITED) is seeking a Service Crew member in Singapore to handle all service crew duties, food and beverages preparation, and to maintain consistent food quality standards. The role includes monitoring staff performance and supporting appraisals and disciplinary actions as needed.

You will assist in rostering, stock takes, and act as a key holder on opening/closing shifts, while maintaining housekeeping at the working station and storeroom.

Responsibilities

• Responsible for all Service Crew duties and all operations matters
• Preparation of food and beverages
• Ensure the food quality standard meets expectations consistently
• Monitor staff performance and upholds disciplinary standard within the team
• Conduct on-the-job training for new joiners
• Participate and provide input for staff performance appraisals
• Provide support in team planning- scheduling and rostering
• Possess strong product knowledge and model excellent customer service
• Put in continuous effort to motivate the team to deliver great service to customers and meet revenue target
• Prepare periodic stock take such as month-end stock take and stock ordering
• Appointed key holder role during store opening and closing and the duty supervisor on shift
• Manage and maintain the housekeeping for working station & area/storeroom
• Other administrative duties when assigned

Job description

RESPONSIBILITIES

• Responsible for all Service Crew duties and all operations matters
• Preparation of food and beverages
• Ensure the food quality standard meets expectations consistently
• Monitor staff performance and upholds disciplinary standard within the team
• Conduct on-the-job training for new joiners
• Participate and provide input for staff performance appraisals
• Provide support in team planning- scheduling and rostering
• Possess strong product knowledge and model excellent customer service
• Put in continuous effort to motivate the team to deliver great service to customers and meet revenue target
• Prepare periodic stock take such as month-end stock take and stock ordering
• Appointed key holder role during store opening and closing and the duty supervisor on shift
• Manage and maintain the housekeeping for working station & area/storeroom
• Other administrative duties when assigned