Staff Customer Quality Engineer (Semiconductors)

Renesas Electronics Corp.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Renesas Electronics Corp. is seeking a Staff Quality Engineer to support top customers and drive disciplined quality execution across advanced semiconductor technologies.

You will translate customer expectations into internal action plans, lead complex escalations, and strengthen customer confidence through clear, data-backed communication. This role operates at technical and customer-engagement levels, coordinating with fab, test, R&D, product engineering, supply chain, and supplier quality

Qualifications

• 10+ years of relevant experience with BSEE, or 8+ years of relevant experience with MSEE, or equivalent technical experience.
• Customer Quality, Product Engineering, Reliability Engineering, Failure Analysis, or related semiconductor quality experience supporting strategic customers, business units, and cross-functional escalation teams.
• Proven experience in semiconductor processes (Assembly, Test, Post Test)
• Hands-on experience with problem-solving methodologies such as 8D, 5-Why, and Fishbone analysis
• Excellent communication and interpersonal skills when working with internal and external functional groups.

Responsibilities

• Customer Quality Support: Serve as a technical quality contact for key customers, supporting quality reviews, technical discussions, and escalations.
• Performance Tracking: Monitor and analyze customer quality metrics (PPM, RMA, failure analysis requests, audits, scorecards) and support improvement plans.
• Issue Resolution: Drive customer issues from containment through root cause, corrective action, and customer closure, working with fab, assembly/test, R&D, product engineering, supply chain, and supplier quality teams.
• Communication: Prepare clear, data-backed updates for customer meetings and internal reviews, with defined owners, timelines, and closure criteria.
• Continuous Improvement: Use customer feedback, field data, and failure analysis findings to reduce recurrence and support design-for-quality and reliability efforts.
• Risk Readiness: Support proactive risk reviews for critical applications, including audits and product change communications.

Skills

Customer quality

Semiconductor quality

Problem solving

Communication

Education

BSEE

MSEE

Job description

Renesas Electronics Corp. is seeking a Staff Quality Engineer to support top customers and drive disciplined quality execution across advanced semiconductor technologies.

You will translate customer expectations into internal action plans, lead complex escalations, and strengthen customer confidence through clear, data-backed communication. This role operates at technical and customer-engagement levels, coordinating with fab, test, R&D, product engineering, supply chain, and supplier quality