SRE Engineer – Private Banking Tech (Observability)

JPMORGAN CHASE BANK, N.A.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

JPMorganChase Singapore is seeking a Software Engineer, SRE Support within Private Banking Technology to drive SRE practices across product teams. You will define non-functional requirements and availability targets, ensuring they are integrated into product design and SDLC lifecycles.

You will lead initiatives for observability, incident management, and automation using CI/CD tools and scripting. Collaboration with IPB SRE teams, cloud exposure, and readiness for flexible hours are expected.

Qualifications

• Bachelor's degree in Computer Science, Mathematics or a related field.
• Formal Training and certification on software engineering and 3+ years of applied experience.
• Proven ability to engineer toil reduction and automation solutions using common programming languages (e.g., Python, Java).
• Excellent communication and user-facing skills, with a positive, collaborative attitude.
• Hands-on exposure to private and public cloud computing environments (e.g., AWS, Private Cloud).
• Experience troubleshooting issues with common technologies (e.g., MSSQL, MongoDB, Oracle, MQ, Kafka).
• Strong knowledge of site reliability culture and principles, with demonstrated ability to implement SRE practices within an application or platform.
• Firsthand experience in observability, including monitoring, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
• Hands-on experience with CI/CD tools (e.g., Jenkins, GitHub, Terraform).
• Practical experience with chaos engineering, resiliency testing, and a self-motivated approach to learning and evaluating modern technologies.

Responsibilities

• Demonstrate and promote site reliability principles and practices within the application-aligned domain.
• Manage and troubleshoot production incidents as an active member of an application-aligned SRE team; participate in blameless post-mortems.
• Provide flexibility with occasional early or late coverage for APAC businesses.
• Plan and conduct chaos engineering testing for private and public cloud applications, with a strong understanding of resiliency patterns.
• Champion SRE culture throughout the organization via programs, initiatives, and innovation.
• Collaborate with all IPB product SRE teams to build consistent visualization and application performance monitoring.
• Stay current and be comfortable adopting AI-enabled technologies and approaches to improve reliability, operations, and engineering workflows.

Skills

Python

Java

Communication

Team collaboration

SRE principles

Education

Bachelor's degree in Computer Science

Tools

Grafana

Dynatrace

Prometheus

Datadog

Splunk

Jenkins

GitHub

Terraform

MSSQL

MongoDB

Oracle

MQ

Kafka

Job description

JPMorganChase Singapore is seeking a Software Engineer, SRE Support within Private Banking Technology to drive SRE practices across product teams. You will define non-functional requirements and availability targets, ensuring they are integrated into product design and SDLC lifecycles.

You will lead initiatives for observability, incident management, and automation using CI/CD tools and scripting. Collaboration with IPB SRE teams, cloud exposure, and readiness for flexible hours are expected.