Sr. Associate, SRE Support Engineer (Market Data), Global Financial Markets Technology, Group Technology

DBS Bank; Singapore; On-site; SGD 100,000 - 160,000; Full time

Job summary

DBS Bank Ltd. is seeking a resilient and hands-on professional to support and operate enterprise market data platforms across cloud and on-premises environments.

You will ensure real-time and reference data delivery to trading and business apps while maintaining high availability and governance. The role involves coordinating with vendors, performing upgrades, and enhancing monitoring/automation to support enterprise data delivery and compliance.

Qualifications

• Hands-on experience with market data platforms (RTDS, B-pipe) and feeds.
• Understanding real-time data distribution and entitlements (e.g. DACS, EMRS).
• Experience supporting mission-critical production systems with high availability.
• Familiarity with Linux/Unix and scripting.
• Exposure to AWS or hybrid cloud environments is advantageous.
• Knowledge of ITSM processes (Incident, Problem, Change).

Responsibilities

• Provide L1/L2 operational support for enterprise market data platforms across AWS and on-premises infrastructure.
• Monitor platform health, troubleshoot issues, and coordinate recovery to meet availability targets.
• Act as liaison with vendors and exchanges for incidents, data queries, and changes.
• Plan and execute production activities including upgrades, migrations, and failover testing.
• Support onboarding of new applications and data services ensuring alignment with architecture.
• Collaborate with Market Data Admin and Commercial teams on entitlement reviews and audits.
• Maintain operational docs and improve monitoring/automation.

Skills

Market data platforms

Vendor liaison

Incident management

Scripting (Python/Bash/PowerShell)

AWS / Cloud exposure

Tools

LSEG RTDS

Bloomberg B-pipe

Exchange feeds

Linux/Unix

Python

PowerShell

AWS

Job description

Business Function

Group Technology enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group Technology we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Role

Support and operate the bank’s enterprise market data platforms and vendor feeds to ensure stable, resilient, and compliant delivery of real-time and reference data to trading and business applications across cloud and on-premises environments.

Responsibilities

• Provide L1/L2 operational support for enterprise market data platforms (e.g. LSEG RTDS, Bloomberg B-pipe, exchange feeds) across AWS and on-premises infrastructure.
• Proactively monitor platform health, troubleshoot issues, and coordinate recovery to meet availability targets.
• Act as the primary liaison with vendors and exchanges for production incidents, data queries, and technical changes.
• Plan and execute production activities including upgrades, migrations, failover testing, and resilience enhancements.
• Support onboarding of new applications and data services, ensuring alignment with architecture and governance standards.
• Collaborate with Market Data Admin and Commercial teams on entitlement, usage reviews, and audit requests.
• Maintain operational documentation and continuously improve monitoring and automation capabilities.

Requirements:

• Hands-on experience supporting market data platforms such as LSEG RTDS, Bloomberg B-pipe, or direct exchange feeds.
• Solid understanding of real-time data distribution, symbology, and entitlement models (e.g. DACS, EMRS).
• Experience supporting mission critical production systems with high availability requirements.
• Familiarity with Linus/Unix environments and scripting (Python/Bash/PowerShell).
• Exposure to AWS or hybrid cloud environments is advantageous.
• Working knowledge of ITSM processes (Incident, Problem, Change).
• Experience with monitoring and automation tools is preferred.
• Any experience with Trader Voice and Voice Recording (IPC, NTR, VFC) would be advantageous.
• Any experience with remote Windows desktop solutions would be useful.

Location:

DBS Asia Central

Job:

Technology

Schedule:

Regular

Employee Status:

Full time