SA, Application Support Engineer, Global Financial Market Technology, Group Technology

DBS Bank; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

DBS Bank Asia Central is seeking a technology operations professional to provide functional and technical support for Murex and GFM applications, ensuring stable day‑to‑day operations and timely issue resolution. You will monitor system performance, analyze logs, and work with developers to identify bottlenecks and implement improvements.

You will contribute to automation initiatives using scripting and modern tools, participate in duty support rotations including on‑call shifts and weekend

Qualifications

• Hands-on Murex experience with modules such as e-Tradepad, Simulation, Limits, Livebook, MXML, Datamart and related components.
• Strong troubleshooting and problem-solving to resolve production issues efficiently.
• Ability to multitask, prioritize effectively, and communicate clearly with both technical and non-technical stakeholders.
• Knowledge of SDLC and Agile methodologies.
• Excellent analytical, troubleshooting and communication skills to manage stakeholder expectations during incidents.
• Ability to work in a fast-paced, high-pressure environment and participate in on-call rotations.

Responsibilities

• Provide functional and technical support for Murex and GFM applications, ensuring stable day‑to‑day operations and timely issue resolution.
• Monitor system performance and health, analyze logs, and proactively identify and mitigate potential issues.
• Partner with development teams to identify performance bottlenecks, optimize configurations, and implement system enhancements.
• Drive automation initiatives using scripting and modern tools to eliminate manual operational tasks and improve efficiency.
• Participate in duty support rotations, including on‑call support and weekend implementations for new product features when required.

Skills

Murex experience

Troubleshooting

Multitasking

SDLC

Agile methodologies

Communication with stakeholders

On-call support

Scripting

Automation tools

Tools

Scripting

Automation tools

Job description

Business Function

Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Provide functional and technical support for Murex and GFM applications, ensuring stable day‑to‑day operations and timely issue resolution
• Monitor system performance and health, analyze logs, and proactively identify and mitigate potential issues
• Partner with development teams to identify performance bottlenecks, optimize configurations, and implement system enhancements
• Drive automation initiatives using scripting and modern tools to eliminate manual operational tasks and improve efficiency.
• Participate in duty support rotations, including on‑call support and weekend implementations for new product features when required

Requirements

• Hands‑on experience with Murex, including modules such as e‑Tradepad, Simulation, Limits, Livebook, MXML, Datamart, and related components
• Strong troubleshooting and problem‑solving skills, with the ability to resolve complex production issues efficiently
• Proven ability to multitask, prioritize effectively, and communicate clearly with both technical and non‑technical stakeholders
• Good understanding of the software development lifecycle (SDLC) and Agile methodologies
• Excellent analytical, troubleshooting, and communication skills to manage stakeholder expectations during critical incidents.
• Ability to work effectively in a fast‑paced, high‑pressure environment and support on‑call rotations.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location

DBS Asia Central

Job

Technology

Schedule

Regular

Employee Status

Full time