Spa Front Desk & Operations Lead
SAYLES RETAIL PTE. LTD.
14 days+
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Job description
Key Responsibilities
- Oversee the day-to-day operations of the spa.
- Supervise, coach, and support the outlet team.
- Monitor sales performance and work towards business objectives.
- Ensure high standards of customer service.
- Manage staff scheduling and daily manpower allocation.
- Handle customer feedback and resolve service-related matters.
- Monitor inventory levels and coordinate stock replenishment.
- Ensure compliance with company policies, hygiene, and operational procedures.
- Prepare operational and sales reports as required.
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