Solutions Specialist |Healthcare & Lifesciences|Optical Microscopy | MNC

HAROLD EXPRESS; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

HAROLD EXPRESS is seeking a Solution Specialist to drive product strategy and go-to-market execution across the product lifecycle in the Asia region. The role requires bridging market needs with HQ planning, sales, and customer-facing activities to ensure successful product adoption and customer satisfaction.

Key duties include market analysis, competitive benchmarking, defining product positioning, pricing strategies, and developing roadmaps.

Qualifications

• Bachelor’s degree in life sciences, biomedical engineering, optics, physics or related.
• At least 5 years of relevant experience in related technical/scientific field.

Responsibilities

• Drive product strategy, planning, and go-to-market execution across the product lifecycle.
• Bridge market needs with HQ planning, sales, and customer-facing activities in Asia.
• Support pre-sales activities including demos, workshops, and conferences.
• Deliver training and enablement for internal teams and distributors.
• Collaborate with HQ, factories, PM, Planning, Sales, and Service teams.

Skills

Market analysis

Competitive benchmarking

Technology trend assessment

Product positioning

Pricing strategy

Portfolio roadmaps

Requirements translation

Forecasting & demand planning

Pre-sales demos

Customer engagement

Education

Bachelor’s degree in life sciences, biomedical engineering, optics, physics or related

Job description

Roles and Responsibilities:

The Solution Specialist is responsible for driving product strategy, planning, and go-to-market execution while providing strong technical and application support across the product lifecycle.

This role bridges market needs, headquarters planning, sales, and customer-facing activities to ensure successful product adoption, competitive positioning, and customer satisfaction in the Asian region.

Product Management & Strategy

• Market analysis, competitive benchmarking, and technology trend assessment
• Defining product positioning, pricing strategy, and portfolio roadmaps
• Translate market and customer needs into clear product requirements
• Forecast and plan to support demand planning and sales strategy

Technical & Application

• Technical understanding of optical microscopy systems (e.g. Confocal, TIRF, Super-Resolution)
• Design system configurations based on customer applications and requirements
• Understand of workflows, applications, and performance trade-offs
• Validate products, configurations, and technical specifications

Sales & Customer Engagement

• Support pre-sales activities, including demos, workshops, and conferences
• Conduct requirement interviews and technical discussions with customers
• Support sales teams with technical advice and solution positioning
• Focus on value creation and customer satisfaction

Training & Enablement

• Deliver product and application training to internal teams and distributors
• Develop training materials, e-learning content, videos, and technical documents
• Design structured training programs for new product launches

Cross-Functional Collaboration

• Work closely with HQ, factories, PM, Planning, Sales, and Service teams
• Collect and consolidate feedback from KOLs and customers
• Aligning global product strategy with regional market needs
• Collaborate across regional and global stakeholders

Requirements:

Education

• Bachelor’s degree in life sciences, biomedical engineering, optics, physics or related

Experience

• At least 5 years of relevant experience in related technical/scientific field

Project & Execution Skills

• Ability to manage multiple initiatives across product lifecycle stages
• Strong organizational and prioritization skills
• Proactive, self-driven, and able to work independently in a regional role
• Confident presentation and facilitation skills

We regret that only shortlisted candidates will be contacted.