Solutions Engineer New Singapore, North West, Singapore

BitGo Technologies LLC; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Great colleagues

Startup environment

Location-based benefits

Job summary

BitGo, based in Singapore, is seeking a Solutions Engineer to lead technical demos and guide customers through pre- and post-sales cycles, focusing on APAC. You will work with product, engineering and sales to translate client needs into technical solutions.

You will collaborate with SMEs, shape product features, and mentor stakeholders while representing BitGo in a fast‑growing, regulatory‑mitting environment.

Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, Programming, or a related field.
• 5+ years in a client-facing and/or technical role (Solutions Engineer, Sales Engineer, Solutions Architect, Integration Engineer, Implementation Manager, Technical Account Manager, Customer Success Manager, or similar).
• 5+ years experience in blockchain, cryptocurrencies, financial services, banking, payments, and trading.
• Prior experience in both pre-sales and/or post-sales capacities.
• Proven ability to lead and manage client engagements and projects.
• Experience collaborating with Subject Matter Experts (SMEs) on RFIs, RFPs, and technical proposals.

Responsibilities

• Lead technical and product demos through the pre and post sales cycles, driving technical workshops, solution architecture, implementation guidance, and presentations to Executive sponsors.
• Manage continuous client relationships by understanding their business requirements, expectations, and technical support needs with understanding customer technical architecture.
• Collaborate with Executive Directors, Product Management and Engineering Teams, contributing to the development of new product features.
• Act as a client advocate, providing valuable feedback to internal teams.
• Clearly communicate client requirements to the Sales Team for their sales calls.
• Possess strong technical skills to explain APIs and create compelling technical demos.

Skills

Demos

Client engagement

Solution architecture

APIs/SDKs

Education

Bachelor's or Master's degree in Computer Science, Engineering, Programming, or related field

Tools

Javascript

Typescript

Python

Job description

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world.

Our Solutions Engineering department works closely with prospective customers and current customers, providing workshops and training in BitGo's products and services, and guiding them through the technical journey from the sales process to onboarding. We are seeking a proven professional based in Singapore who will nurture relationships with clients across the APAC region.

Responsibilities

• Lead technical and product demos through the pre and post sales cycles, driving technical workshops, solution architecture, implementation guidance, and presentations to Executive sponsors.
• Manage continuous client relationships by understanding their business requirements, expectations, and technical support needs with understanding customer technical architecture.
• Collaborate with Executive Directors, Product Management and Engineering Teams, contributing to the development of new product features.
• Act as a client advocate, providing valuable feedback to internal teams.
• Clearly communicate client requirements to the Sales Team for their sales calls.
• Possess strong technical skills to explain APIs and create compelling technical demos.

Professional Experience

• Bachelor's or Master's degree in Computer Science, Engineering, Programming, or a related field.
• 5+ years in a client-facing and/or technical role (Solutions Engineer, Sales Engineer, Solutions Architect, Integration Engineer, Implementation Manager, Technical Account Manager, Customer Success Manager, or similar).
• 5+ years experience in blockchain, cryptocurrencies, financial services, banking, payments, and trading.
• Prior experience in both pre-sales and/or post-sales capacities.
• Proven ability to lead and manage client engagements and projects.
• Experience collaborating with Subject Matter Experts (SMEs) on RFIs, RFPs, and technical proposals.

Technical Skills

• Demonstrated understanding of technical subjects and concepts including web services and applications, PaaS, SaaS, APIs, and SDKs.
• Development experience with Javascript, Typescript, Python, and other web-based technologies/stacks.

Professional Skills

• Exceptional professionalism – highly regarded by clients and colleagues.
• Clear and effective verbal and written communication and comprehension.
• Strong ability to self-manage and exercise professional judgment.

Language Skills

• Must be proficient in English, written and spoken.
• Proficiency in Mandarin, Japanese or Korean is a plus.

Benefits

• Great colleagues and inspiring startup environment.
• Benefits may vary based on location.

As set forth in BitGo’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.