Solutions Engineer — End-to-End Delivery & Support

SAMSUNG SDS ASIA PACIFIC PTE. LTD.; Singapore; Vor Ort; SGD 70.000 - 110.000; Vollzeit

Zusammenfassung

Samsung SDS Asia Pacific Pte. Ltd. is seeking a technical professional to deliver and maintain enterprise solutions across on-site and remote locations in Singapore.

You will install, configure, train users, and ensure solutions meet specifications and deadlines. The role requires a diploma or degree in CS/IS, cloud or server certification is preferred, and 3–8 years in network admin, QA testing, and software deployment.

Qualifikationen

• Diploma or degree in Computer Science or Information System related fields.
• Server or cloud certificate is highly preferred.
• 3–8 years of experience in network administration, QA testing, software installation and maintenance.
• Knowledge of VM software and system OS (Windows Server, Java, Apache Tomcat, RedHat, Ubuntu, etc).
• Knowledge of configuration management such as AD, CA, DNS.
• Knowledge of databases: MSSQL, MySQL.
• Knowledge on Cloud (AWS, Azure) and on-premises infrastructure deployment.
• Excellent problem solving and analytical thinking.
• Good at documentation (specification, user guide creation).
• Excellent communication skills; able to present technical topics to non-technical audience.
• Self Starter, positive attitude and customer oriented.
• Must be a Singaporean.

Aufgaben

• Solutions delivered on time and on budget.
• Perform maintenance on time.
• Provide timely and satisfactory issues resolutions.
• Conduct training, presentation to internal and external customers.
• Manage internal and external customers.
• Site surveys to ensure infra and network meet requirements.
• Install and configure solutions at sites.
• Manage User Acceptance testing at sites.
• Conduct User training at sites.
• Document handover items for customers at sites.
• Ensure all delivered solutions are in operation during maintenance.
• Support and troubleshoot issues remotely or onsite.
• Monthly patching or upgrades at sites.
• Test and deliver Samsung devices at sites.
• Escalate critical issues with HQ Technical Support & R&D and VOC compilation.

Kenntnisse

Problem solving

Analytical thinking

Documentation

Communication

Self-starter

Customer oriented

Ausbildung

Diploma or Degree in Computer Science or Information Systems

Tools

VM software

Windows Server

Java

Apache Tomcat

Red Hat

Ubuntu

MSSQL

MySQL

AWS

Azure

AD/CA/DNS

XML

HTML

Jobbeschreibung

Samsung SDS Asia Pacific Pte. Ltd. is seeking a technical professional to deliver and maintain enterprise solutions across on-site and remote locations in Singapore.

You will install, configure, train users, and ensure solutions meet specifications and deadlines. The role requires a diploma or degree in CS/IS, cloud or server certification is preferred, and 3–8 years in network admin, QA testing, and software deployment.