Solution Quality Engineer & Marketing Lead (25% Travel)

Hewlett Packard Co.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Benefits offered by this job

HP employee programs

Job summary

Hewlett Packard Co. in Singapore seeks a Solution Technical Marketing Engineer to advocate for overall solution quality across installed bases and new product releases.

You will drive improvements through quality forums, customer insights reviews, and proactive telemetry to prevent recurring issues. You will coordinate with Product Management and TI O teams to ensure tight integration between quality and solution activities, and you will lead field escalation when needed to maintain exceptional

Qualifications

• Bachelor's or Master's degree in Engineering, Computer Sciences, or equivalent.
• 6-10 years of professional work experience in Technical marketing, software QA or engineering.
• Experience in Program management preferred.
• Good understanding of Solution/Software ecosystem.

Responsibilities

• Be the voice and advocate of overall Solution Quality for installed base and new product releases.
• Strengthen operational excellence through Solution quality forums, customer insights reviews, and telemetry/sentiment monitoring; raise, prioritize, and track critical issues to closure.
• Lead field escalation for Solution related issues.
• Institute Solution quality process across the product lifecycle to drive systemic improvement.
• Provide Quality/Experience leadership to partner with Product Management and TI O teams.
• Drive synergy between Quality HW/FW and Solution teams in process, methodology and collaboration.

Skills

Program management

Strategic thinking

Stakeholder management

Executive presentation

Verbal communication

Self-motivated

Education

Bachelor's or Master's in Engineering/CS

Job description

Hewlett Packard Co. in Singapore seeks a Solution Technical Marketing Engineer to advocate for overall solution quality across installed bases and new product releases.

You will drive improvements through quality forums, customer insights reviews, and proactive telemetry to prevent recurring issues. You will coordinate with Product Management and TI O teams to ensure tight integration between quality and solution activities, and you will lead field escalation when needed to maintain exceptional