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HP is seeking a Solution Technical Marketing Engineer in Singapore to champion solution quality for both existing installations and new releases. You will lead quality initiatives, coordinate with product management and TIO teams, and guide escalation processes to ensure issues are resolved effectively.
You will drive cross-functional collaboration, influence stakeholders, and push for systemic improvements to prevent recurrence, combining technical insight with strategic communication.
Description - Job Summary Responsibilities & Job Description Be the voice and advocate of overall Solution Quality for installed base and new product releases Strengthen operational excellence through Solution quality forums, customers insights reviews and proactive Telemetry/Sentiment monitoring; Ensure critical issues are raised, prioritized, and tracked to closure Lead field escalation for Solution related issues Institutionalize Solution quality process across the product lifecycle Provide Quality/Experience leadership to partner with Consumer Print Core Solutions Product Management and TIO teams Drive systemic improvement with partners to prevent reoccurrence of issues Ensure tighter synergy and integration between Quality HW/FW and Solution teams in terms of process, methodology and collaboration Job Qualifications Bachelor's or Master's degree in Engineering, Computer Sciences, or equivalent 6-10years of professional work experience in Technical marketing, software QA or engineering Experience in Program management preferred Good understanding of Solution/Software ecosystem Required Skills Program management skills Strategic & Critical Thinking Skills Stakeholder Management & Influence Executive presentation experience Strong verbal communication Driven And Self-Motivated #LI-POST Job - Engineering Schedule - Full time Shift - No shift premium (Singapore) Travel - 25% Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal" You want to reshape the way the world works. So do we. You’re looking for more than just a job; you’re looking to make a difference. That means creating something new. Something that matters. Something that changes how the world works for the better. A career at HP can help you build the tomorrow you want. Let’s grow together. Privacy, Terms of Use, and Accessibility Our founders believed that business exists when people work together to ‘accomplish something collectively which they could not accomplish separately.’ We uphold a zero-tolerance policy towards discrimination and treat everyone with respect. By maintaining these principles, we empower the HP team to contribute to our collective success and the future of work. Learn more about HP personal data practices at Privacy Statement, Personal Data Rights Notice (where applicable), Accessibility at HP, and Terms. You can be yourself at HP. Learn more Having trouble with this page or with applying to a role? Click here to submit a request for support.