Home Ink Drivers & Core Solution Lead

Hewlett Packard Co.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Benefits offered by this job

HP employee programs

Job summary

Hewlett Packard Co. in Singapore seeks a Solution Technical Marketing Engineer to advocate for overall solution quality across installed bases and new product releases.

You will drive improvements through quality forums, customer insights reviews, and proactive telemetry to prevent recurring issues. You will coordinate with Product Management and TI O teams to ensure tight integration between quality and solution activities, and you will lead field escalation when needed to maintain exceptional

Qualifications

• Bachelor's or Master's degree in Engineering, Computer Sciences, or equivalent.
• 6-10 years of professional work experience in Technical marketing, software QA or engineering.
• Experience in Program management preferred.
• Good understanding of Solution/Software ecosystem.

Responsibilities

• Be the voice and advocate of overall Solution Quality for installed base and new product releases.
• Strengthen operational excellence through Solution quality forums, customer insights reviews, and telemetry/sentiment monitoring; raise, prioritize, and track critical issues to closure.
• Lead field escalation for Solution related issues.
• Institute Solution quality process across the product lifecycle to drive systemic improvement.
• Provide Quality/Experience leadership to partner with Product Management and TI O teams.
• Drive synergy between Quality HW/FW and Solution teams in process, methodology and collaboration.

Skills

Program management

Strategic thinking

Stakeholder management

Executive presentation

Verbal communication

Self-motivated

Education

Bachelor's or Master's in Engineering/CS

Job description

Solution Technical Marketing Engineer**Description -****Job Summary**Responsibilities & Job Description* Be the voice and advocate of overall Solution Quality for installed base and new product releases* Strengthen operational excellence through Solution quality forums, customers insights reviews and proactive Telemetry/Sentiment monitoring; Ensure critical issues are raised, prioritized, and tracked to closure* Lead field escalation for Solution related issues* Institutionalize Solution quality process across the product lifecycle* Provide Quality/Experience leadership to partner with Consumer Print Core Solutions Product Management and TIO teams* Drive systemic improvement with partners to prevent reoccurrence of issues* Ensure tighter synergy and integration between Quality HW/FW and Solution teams in terms of process, methodology and collaboration**Job Qualifications*** Bachelor's or Master's degree in Engineering, Computer Sciences, or equivalent* 6-10years of professional work experience in Technical marketing, software QA or engineering* Experience in Program management preferred* Good understanding of Solution/Software ecosystem**Required Skills*** Program management skills* Strategic & Critical Thinking Skills* Stakeholder Management & Influence* Executive presentation experience* Strong verbal communication* Driven And Self-Motivated#LI-POST**Job -**Engineering**Schedule -**Full time**Shift -**No shift premium (Singapore)**Travel -**25%**Relocation -****Equal Opportunity Employer (EEO) -**HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.For more information, review HP's or read about your rights as an applicant under the law here: \"\"Learn more about HP personal data practices at, (where applicable),, and .You can be yourself at HP.Click to submit a request for support.