Software Engineer III - SRE for Private Banking Platforms

JPMorganChase; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

JPMorganChase in Singapore is seeking a Software Engineer, Site Reliability Engineer Support to drive the adoption of SRE practices across Private Banking Technology. You will partner with Product teams and leadership to define non-functional requirements and availability targets for services.

You will lead programs to ensure NFRs are incorporated into design and testing, and you will enable Product teams to integrate firmwide SRE practices into their SDLC lifecycles.

Qualifications

• Bachelor's degree in Computer Science, Mathematics or a related field.
• Formal Training and certification on software engineering and 3+ years of applied experience.
• Proven ability to engineer toil reduction and automation solutions using common programming languages (e.g., Python, Java).
• Excellent communication and user-facing skills, with a positive, collaborative attitude.
• Hands-on exposure to private and public cloud computing environments (e.g., AWS, Private Cloud).
• Experience troubleshooting issues with common technologies (e.g., MSSQL, MongoDB, Oracle, MQ, Kafka).
• Strong knowledge of site reliability culture and principles, with demonstrated ability to implement SRE practices within an application or platform.
• Observability experience with white/black box monitoring, SLOs, alerting, and telemetry using Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
• Hands-on experience with CI/CD tools (e.g., Jenkins, GitHub, Terraform).
• Chaos engineering, resiliency testing, and proactive learning of modern technologies.

Responsibilities

• Demonstrate and promote site reliability principles and practices within the application-aligned domain.
• Manage and troubleshoot production incidents as an active member of an application-aligned SRE team; participate in blameless post-mortems.
• Provide flexibility with occasional early or late coverage for APAC businesses.
• May occasionally work outside regular office hours (e.g., weekends) on an as-needed basis.
• Establish and follow processes for visualizations, including SLO reviews, error budget tracking, and observability operational models.
• Evolve and debug critical components of applications and platforms, developing expertise in your remit and understanding interdependencies and limitations.
• Drive automation initiatives and deliver on non-functional requirements, leveraging common programming languages and CI/CD tooling to automate operational processes and implement end-to-end (E2E) pipelines (including system start-of-day checks where applicable).
• Plan and conduct chaos engineering testing for private and public cloud applications, with a strong understanding of resiliency patterns.
• Champion SRE culture throughout the organization via programs, initiatives, and innovation.
• Collaborate with all IPB product SRE teams to build consistent visualization and application performance monitoring.
• Stay current and be comfortable adopting AI-enabled technologies and approaches (including MCP) to improve reliability, operations, and engineering workflows.

Skills

Python

Java

AWS Cloud

Observability

SRE Principles

Education

Bachelor's degree in Computer Science or related field

Tools

Grafana

Dynatrace

Prometheus

Datadog

Splunk

Jenkins

GitHub

Terraform

Job description

JPMorganChase in Singapore is seeking a Software Engineer, Site Reliability Engineer Support to drive the adoption of SRE practices across Private Banking Technology. You will partner with Product teams and leadership to define non-functional requirements and availability targets for services.

You will lead programs to ensure NFRs are incorporated into design and testing, and you will enable Product teams to integrate firmwide SRE practices into their SDLC lifecycles.