Social Work Coordinators

Alexandra Hospital, Singapore; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

Alexandra Hospital, Singapore is seeking a Social Work Coordinator to support financial assistance and discharge planning for patients. The role entails direct work with patients and families, intake interviews, and collaboration with Medical Social Workers and the Team Leader for Social Work Coordinators.

The position requires a Diploma in Social Work or related field, strong interpersonal and problem-solving abilities, and IT literacy.

Qualifications

• Diploma qualification required; Diploma in Social Work or related fields preferred.
• Role reports to Medical Social Worker and collaborates with Team Leader for Social Work Coordinators.
• Good interpersonal and problem-solving skills are necessary; IT knowledge beneficial.

Responsibilities

• Provide administrative and operational support within the department, including counter duties.
• Engage directly with patients and families for intake interviews, assess financial needs, arrange assistance and referrals for discharge planning.
• Assist Medical Social Workers with case management, translation, patient escort and home visit support.
• Participate in process and quality improvement projects.
• Collaborate with other hospital departments and external organizations to enhance patient care and experience.
• Support department programmes and projects.

Skills

Interpersonal skills

Problem-solving

IT knowledge

Education

Diploma in Social Work or related field

Job description

Social Work Coordinators are integral in providing financial assistance and discharge planning support to patients. They also supporting Medical Social Workers in casework and assist in ensuring the administrative and operational running of the Department.

Responsibilities and Duties

• Provide support on the administrative and operational running of the department, including managing the counter and related duties
• Direct work with patients and families including intake interviews, conducting financial assessment and providing necessary assistance and assisting with referrals to facilitate discharge planning in selective areas of care planning
• Support Medical Social Workers in case management through translation assistance and is providing patient escort and home visit support
• Participate in work process improvements and quality improvement projects
• Work with other departments within the hospital and with external organizations to facilitate patient care and experience
• Supporting the department in programmes and projects

Qualifications and Requirements

• A minimum qualification of a Diploma is required. A Diploma in Social Work or related fields will be preferred.
• The role reports to a Medical Social Worker and will be working with the Team Leader for the Social Work Coordinators
• Good interpersonal and problem-solving skills are necessary.
• IT knowledge and skills are necessary for the job

*Only Singapore Citizens and Singapore Permanent Residents may apply.