Social Work Coordinator (10562)

Alexandra Hospital; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Alexandra Hospital is seeking a Social Work Coordinator to assist in administrative and discharge planning activities and to support Medical Social Workers in casework. You will manage the department counter, interact with patients and families, conduct financial assessments, and facilitate referrals.

The role reports to a Medical Social Worker and collaborates with the Team Leader for Social Work Coordinators.

Qualifications

• A Diploma in Social Work or related fields is required or preferred.
• The role reports to a Medical Social Worker and works with the Team Leader for Social Work Coordinators.
• Strong interpersonal and problem-solving skills are necessary.
• IT knowledge and basic computer skills are necessary for the job.

Responsibilities

• Provide administrative and operational support for the department, including managing the counter and related duties.
• Direct work with patients and families, including intake interviews and financial assessments, and assist with discharge planning.
• Support Medical Social Workers in case management through translation and patient escort/home visit support.
• Participate in work process improvements and quality improvement projects.
• Collaborate with other hospital departments and external organizations to facilitate patient care and experience.
• Assist the department in programmes and projects.

Skills

Interpersonal skills

Problem solving

IT literacy

Education

Diploma in Social Work or related field

Job description

Social Work Coordinators are integral in providing financial assistance and discharge planning support to patients. They also supporting Medical Social Workers in casework and assist in ensuring the administrative and operational running of the Department.

Responsibilities and Duties

• Provide support on the administrative and operational running of the department, including managing the counter and related duties

• Direct work with patients and families including intake interviews, conducting financial assessment and providing necessary assistance and assisting with referrals to facilitate discharge planning in selective areas of care planning

• Support Medical Social Workers in case management through translation assistance and is providing patient escort and home visit support

• Participate in work process improvements and quality improvement projects

• Work with other departments within the hospital and with external organizations to facilitate patient care and experience

• Supporting the department in programmes and projects

Qualifications and Requirements

• A minimum qualification of a Diploma is required. A Diploma in Social Work or related fields will be preferred.

• The role reports to a Medical Social Worker and will be working with the Team Leader for the Social Work Coordinators

• Good interpersonal and problem-solving skills are necessary.

• IT knowledge and skills are necessary for the job

*Only Singapore Citizens and Singapore Permanent Residents may appy.