Social Work Coordinator*

National University Polyclinics; Singapore; On-site; SGD 33,480 - 50,220; Full time

Job summary

A leading healthcare institution in Singapore is seeking a qualified candidate to support Medical Social Workers with direct patient work and case management. This role involves managing routine cases independently, conducting financial assessments for eligibility in various schemes, and facilitating patient discharges. The ideal candidate will hold a diploma with at least 1 year of experience in a social service agency, and a certificate in counselling skills is a plus. Join us in providing vital support to improve patient care.

Qualifications

• Minimum 1 year of experience in a social service agency.
• Certificate in basic counselling skills or related skills is an advantage.

Responsibilities

• Support Medical Social Workers in direct patient work and general duties.
• Manage routine cases assigned by MSWs independently.
• Conduct financial assessment on applicants' eligibility for various financial schemes.
• Facilitate discharges by accompanying patients to their homes or to social service organizations.
• Follow up with discharged patients and coordinate with community services.

Skills

Basic counselling skills

Case management

Community networking

Education

Diploma in relevant field

Job description

Job Description

• Responsible for supporting Medical Social Workers (MSW) team in direct patient work, administrative work and general duties
• Manage routine cases assigned by MSWs independently
• Provide training for new social work and administrative assistants
• Conduct financial assessment on eligibility of applicants for the various financial schemes
• Conduct field visits and facilitate discharges by accompanying patients home or to social service organizations
• Able to independently take on inpatient and outpatient casework, doing follow up work for discharged patients and networking with community services to facilitate seamless care

Job Requirements

• Diploma with minimum 1 year of experience in social service agency
• Certificate in basic counselling skills or related skills will be added advantage