Social Work Coordinator

PeopleSolve; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

PeopleSolve is seeking a Medical Social Services Support role in Singapore to work closely with patients and families, performing intake interviews and financial assessments, and guiding referrals for discharge planning. You will assist with translations, patient escort, and home visits while supporting ongoing process improvements and cross-department collaboration.

The role requires a Diploma in Social Work (or related field), strong interpersonal and problem-solving abilities, IT literacy,

Qualifications

• Diploma in Social Work or related field required or preferred.
• Strong interpersonal and problem-solving abilities.
• IT knowledge and desktop operating skills necessary.
• Bilingual effectiveness is crucial in a hospital setting.

Responsibilities

• Direct work with patients and families: intake interviews, financial assessment, assistance and referrals for discharge planning.
• Support Medical Social Workers in case management through translation, patient escort and home visit support.
• Contribute to process and quality improvement initiatives.
• Collaborate with hospital departments and external organizations to improve patient care and experience.
• Assist with department administration and patient counter duties.
• Support department programs and projects.

Skills

Interpersonal skills

Problem solving

Bilingual

Education

Diploma in Social Work

Tools

IT literacy

Job description

• Direct work with patients and families including intake interviews, conducting financial assessment and providing necessary assistance and assisting with referrals to facilitate discharge planning in selective areas of care planning.
• Support Medical Social Workers in case management through translation assistance and is providing patient escort and home visit support.
• Participate in work process improvements and quality improvement projects.
• Work with other departments within the hospital and with external organizations to facilitate patient care and experience.
• Provide support on the administrative and operational running of the department, including managing the counter and related duties.
• Supporting the department in programs and projects.

What We Are Looking For

• The role reports to a Medical Social Worker and will be working with the Team Leader for the Social Work Coordinators.
• A minimum qualification of a Diploma is required. A Diploma in Social Work or related fields will be preferred.
• Good interpersonal and problem-solving skills are necessary.
• IT knowledge and skills are necessary for the job.
• Bilingual effectiveness is also crucial.