Social Work Coordinator

National University Polyclinics; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

National University Polyclinics is seeking a competent Social Work Coordinator to provide administrative and operational support for the department. You will handle counter duties, intake interviews, and financial assessments to facilitate patient referrals and discharge planning in selective care areas.

The role involves assisting Medical Social Workers in case management, translation, patient escort, and home visit support, with opportunities to contribute to process and quality improvements

Qualifications

• Diploma required; Diploma in Social Work or related fields preferred.
• Role reports to Medical Social Worker and collaborates with Team Leader for Social Work Coordinators.
• Good interpersonal and problem-solving skills are necessary.
• IT knowledge and skills are necessary for the job.

Responsibilities

• Provide administrative and operational support for the department, including managing the counter and related duties.
• Conduct intake interviews, perform financial assessments, and assist with referrals to facilitate discharge planning in select care areas.
• Assist Medical Social Workers in case management with translation, patient escort, and home visit support.
• Participate in work process improvements and quality improvement projects.
• Collaborate with other hospital departments and external organizations to support patient care and experience.
• Support the department in programmes and projects.

Skills

Interpersonal skills

Problem-solving skills

IT skills

Education

Diploma in Social Work

Job description

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Responsibilities and Duties

• Provide support on the administrative and operational running of the department, including managing the counter andrelated duties
• Direct work with patients and families including intake interviews, conducting financial assessment and providing necessary assistance and assisting with referrals to facilitate discharge planning in selective areas of care planning
• Support Medical Social Workers in case management through translation assistance and is providing patient escort and home visit support
• Participate in work process improvements and quality improvement projects
• Work with other departments within the hospital and with external organizations to facilitate patient care and experience
• Supporting the department in programmes and projects

Qualifications and Requirements

• A minimum qualification of a Diploma is required. A Diploma in Social Work or related fields will be preferred.
• The role reports to a Medical Social Worker and will be working with the Team Leader for the Social Work Coordinators
• Good interpersonal and problem-solving skills are necessary.
• IT knowledge and skills are necessary for the job

*Only Singapore Citizens and Singapore Permanent Residents may apply.