Site Reliability Engineer — Flexible & Growth‑Oriented

TDCX, Inc.; Singapore; Hybrid; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Flexible work arrangements

Training & mentoring

Job summary

TDCX, Inc. is seeking an experienced Site Reliability/Systems Engineer to design and maintain scalable systems, implement automation, and optimize performance. You will collaborate with software teams to ensure reliability, security, and efficient operation across on-going production workloads.

The role involves on-call rotations, strong problem-solving, and a focus on scalable infrastructure, with opportunities for growth in a global BPO tech environment.

Qualifications

• 3+ years of Site Reliability/Systems/Software engineering experience.

Responsibilities

• Design, build, and maintain highly available, scalable, fault-tolerant systems.
• Develop automation to improve efficiency and reduce manual tasks.
• Monitor system performance and address bottlenecks before users are affected.
• Participate in 24/7 on-call rotations and perform blameless post-mortems.
• Implement monitoring (SLIs/SLOs/SLAs) and automated alerting.
• Ensure security best practices and regulatory compliance.

Skills

Python

Go

C++

Java

Shell scripting

Education

Bachelor or Master in CS/IT/CE

Tools

Docker

Kubernetes

Prometheus

Grafana

Job description

TDCX, Inc. is seeking an experienced Site Reliability/Systems Engineer to design and maintain scalable systems, implement automation, and optimize performance. You will collaborate with software teams to ensure reliability, security, and efficient operation across on-going production workloads.

The role involves on-call rotations, strong problem-solving, and a focus on scalable infrastructure, with opportunities for growth in a global BPO tech environment.