Linux/Unix Production Support Engineer (24/7 On‑Call)

TDCX, Inc.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Attractive remuneration

Comprehensive medical

World-class workspaces

Recognition programs

Learning & development

Positive culture

Easy access location

Flexible working

Coaching from experts

Global company awards

Job summary

TDCX is seeking a seasoned Linux/Unix systems administrator in Singapore to join a global technology operations team. You will deploy in-house software, configure servers, and ensure zero-downtime service delivery across cloud-based production environments.

You will troubleshoot Linux/Unix issues, monitor system logs, and collaborate with DevOps and development teams. Experience with automation tools, containers, and Kubernetes is highly valued.

Qualifications

• Bachelor’s degree in computer science or a related field.
• Experience in server and application support.
• Proficiency in Linux/Unix administration.
• Familiarity with Jira and Confluence is preferred.
• Strong analytical skills and excellent written and verbal communication abilities.
• Experience in configuring, deploying, and maintaining infrastructure and production services using automation tools.
• Experience supporting Kubernetes environments.
• Knowledge of Docker/container technologies and microservices is a plus.

Responsibilities

• Collaborate with internal teams to deploy in-house developed software and configuration changes to Linux/Unix servers, ensuring seamless completion with no service disruption.
• Troubleshooting server issues related to Linux/Unix.
• Provide operational support across a suite of production systems and services running on the cloud.
• Proactively monitor the system logs, system monitoring and performance of Linux/Unix systems and services, responding promptly to incidents and alerts, and keeping stakeholders informed of resolutions.
• Collaborate with DevOps, development, and support teams to deploy and manage applications.
• Participate in a 24/7 on-call rotation, with flexibility for night shifts, weekends, variable schedules, and necessary overtime.
• Provide Tier-1 Linux/Unix support for mission‑critical production services.
• Create and maintain documentation for daily processes, enhancing team collaboration, learning, and training.
• Manage and troubleshoot network services (DNS, DHCP, NFS, FTP, SSH, etc.)

Job description

TDCX is seeking a seasoned Linux/Unix systems administrator in Singapore to join a global technology operations team. You will deploy in-house software, configure servers, and ensure zero-downtime service delivery across cloud-based production environments.

You will troubleshoot Linux/Unix issues, monitor system logs, and collaborate with DevOps and development teams. Experience with automation tools, containers, and Kubernetes is highly valued.