Singapore Office Manager

Lloyd's List Intelligence; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Lloyd's List Intelligence is seeking an Office Manager in Singapore to oversee day-to-day operations, facilities and administration, ensuring a safe, welcoming and productive workplace.

You will work with the Global IT team and local IT MSP to provide practical, non-technical support for office equipment and logistics, without requiring IT qualifications. The role covers both facilities and light IT coordination in a dynamic environment.

Responsibilities

• Manage daily office operations and maintain a safe, professional, welcoming and productive workplace.
• Support planning and implementation of office policies to improve workflow, consistency and productivity.
• Manage office budgets, invoices and purchasing administration with spend tracked and escalated when required.
• Coordinate facilities maintenance, cleaning, security, equipment and supplies with vendors and service providers.
• Be the first point of contact for external guests ensuring a professional experience.
• Schedule meetings, book rooms, arrange visitor logistics and employee events.
• Maintain office records with data protection and confidentiality in mind.
• Coordinate new-starter readiness including desk allocation and access.
• Resolve day-to-day issues and escalate complex matters to senior management.

Job description

We are seeking a proactive, organised and service-oriented Office Manager to oversee the day-to-day operations of our Singapore office. The primary focus is facilities, administration and a positive workplace experience. The role also acts as the local hands and eyes for Global IT, providing practical, non-technical help with office equipment and logistics. Working directly with Singapore IT MSP, no specialist IT qualifications are required for this role.

Office management & facilities | approximately 90%

• Manage daily office operations and maintain a safe, professional, welcoming and productive workplace.
• Support the planning, implementation and continuous improvement of office policies, procedures and ways of working to improve workflow, consistency and productivity.
• Manage office budgets, expenses, supplier invoices and purchasing administration, ensuring spend is tracked and escalated where required.
• Coordinate facilities maintenance, cleaning, building management, security, access passes, equipment and office supplies, liaising with vendors and service providers as needed.
• Act as the first point of contact for external guests and visitors, ensuring a professional and welcoming experience.
• Schedule and coordinate meetings, appointments, meeting rooms, visitor arrangements, employee events and local office communications.
• Maintain and update office records, ensuring information is accurate, well organised and handled in line with data protection and confidentiality requirements.
• Coordinate new-starter workplace readiness, including desk allocation and building access.
• Resolve day-to-day office-related issues and complaints, escalating complex, sensitive or urgent matters to senior management where appropriate.

Local IT assistance & coordination | approximately 10%

• Replace printer toner and paper and report printer faults to Global IT.
• Perform basic meeting room AV checks, including power, cables and Microsoft Teams equipment; report faults promptly.
• Receive, securely store, distribute and track laptops, monitors and peripherals.
• Coordinate laptop deliveries, collections and returns using approved courier services.
• Work with Global IT and the Singapore MSP on joiner, mover and leaver (JML) equipment logistics. Assist with arranging laptop rebuilds or reimaging by Global IT or the MSP, and with physical equipment handovers.
• Coordinate MSP on-site visits and provide basic physical checks when requested by Global IT.

Scope of IT involvement

This is not an IT support or system administration position. Technical troubleshooting, laptop configuration and rebuilding, identity and access management, cybersecurity and infrastructure changes remain with Global IT and approved service providers. The Office Manager will not require privileged IT access.