Shop Manager

PEERLESS HAIR SALON PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

PEERLESS HAIR SALON PTE. LTD. in Singapore seeks a seasoned Shop Manager to lead daily operations, drive sales targets, and deliver outstanding customer service in a fast-paced retail environment.

You will motivate staff, monitor performance, and implement strategies to enhance customer satisfaction and retention while adapting to weekend and public holiday schedules. Collaboration with supervisors will align activities with business goals.

Qualifications

• Minimum 10 years of professional hairdressing experience.
• Demonstrated ability to work effectively under supervision when required.
• Willingness to work weekends and public holidays as part of schedule.

Responsibilities

• Lead and motivate shop staff to achieve sales targets and deliver exceptional customer service.
• Manage daily shop operations for smooth workflow and high performance.
• Develop strategies to enhance customer satisfaction and retention under fast-paced conditions.
• Monitor and analyze sales data to identify opportunities for improvement and drive business results.
• Maintain professional conduct to uphold the shop’s reputation and customer experience.
• Adapt to working schedules including weekends and public holidays to meet operational demands.
• Collaborate with supervisors to align shop activities with broader business objectives.

Job description

Job Summary

Lead and manage all aspects of shop operations, including sales performance and customer service excellence, to drive business growth and achieve targets in a dynamic retail environment.

Responsibilities

• Lead and motivate shop staff to consistently achieve sales targets and deliver exceptional customer service
• Manage daily shop operations to ensure smooth workflow and optimal sales and service performance
• Develop and implement strategies to enhance customer satisfaction and retention under fast-paced conditions
• Monitor and analyze sales data to identify opportunities for improvement and drive business results
• Maintain professional and service-oriented conduct to uphold the shop’s reputation and customer experience
• Adapt to working schedules including weekends and public holidays to meet operational demands
• Collaborate with supervisors as needed to align shop activities with broader business objectives

Required competencies and certifications

• Minimum 10 years of professional hairdressing experience

Preferred competencies and qualifications

• Demonstrated ability to work effectively under supervision when required

Other Information

• Please contact us at 90910999 (wechat/whatsapp) for inquiries