Shop Manager

GLORY HAIR SALON PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

GLORY HAIR SALON PTE. LTD. is seeking an experienced salon leader to run daily operations, drive sales, and deliver exceptional customer service in a fast-paced environment. You will guide your team to meet business targets while upholding professional service standards.

You will oversee staff, coordinate schedules including weekends, and ensure high-quality hairdressing services leveraging a minimum of 10 years in the industry.

Qualifications

• Minimum 10 years of hairdressing experience.
• Proven leadership and people-management skills.
• Ability to meet sales and service targets.

Responsibilities

• Lead and coordinate shop staff to meet and exceed sales and service performance targets
• Manage daily shop operations to ensure smooth workflow and high-quality customer experiences
• Deliver professional hairdressing services leveraging at least 10 years of industry experience
• Adapt to fast-paced work conditions while maintaining a customer-focused approach under varying circumstances
• Follow assigned work schedules including weekends and public holidays to support business needs
• Collaborate with supervisors and accept guidance to continuously improve shop performance and service quality
• Demonstrate a professional and positive service attitude to enhance customer satisfaction

Skills

Shop leadership

Sales management

Customer service

Team leadership

Education

Hairdressing certificate

Job description

Job Summary

You will lead and manage all operational aspects of a hairdressing shop, driving sales performance and delivering exceptional customer service. You will lead your team to achieve business targets while maintaining professional service standards in a fast-paced environment.

Responsibilities

• Lead and coordinate shop staff to meet and exceed sales and service performance targets
• Manage daily shop operations to ensure smooth workflow and high-quality customer experiences
• Deliver professional hairdressing services leveraging at least 10 years of industry experience
• Adapt to fast-paced work conditions while maintaining a customer-focused approach under varying circumstances
• Follow assigned work schedules including weekends and public holidays to support business needs
• Collaborate with supervisors and accept guidance to continuously improve shop performance and service quality
• Demonstrate a professional and positive service attitude to enhance customer satisfaction

Required competencies and certifications

• Minimum 10 years of hairdressing experience

Preferred competencies and qualifications

• Willingness to work weekends and public holidays
• Ability to work under supervision when required