Shop Manager

Peerless Hair Salon; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Peerless Hair Salon in Singapore is seeking a leadership-focused professional to lead shop operations, drive sales performance, and ensure exceptional customer service. The role requires steering staff, optimizing daily operations, and implementing strategies to boost customer satisfaction in a fast-paced retail environment.

The candidate should bring at least 10 years of professional hairdressing experience and the ability to perform under supervision when needed, while maintaining a high

Qualifications

• Minimum 10 years of professional hairdressing experience.
• Demonstrated ability to work effectively under supervision when required.

Responsibilities

• Lead and motivate shop staff to consistently achieve sales targets and deliver exceptional customer service
• Manage daily shop operations to ensure smooth workflow and optimal sales and service performance
• Develop and implement strategies to enhance customer satisfaction and retention under fast-paced conditions
• Monitor and analyze sales data to identify opportunities for improvement and drive business results
• Maintain professional and service-oriented conduct to uphold the shop’s reputation and customer experience
• Adapt to working schedules including weekends and public holidays to meet operational demands
• Collaborate with supervisors as needed to align shop activities with broader business objectives

Skills

Team leadership

Sales excellence

Customer service

Education

Hairdressing experience (10+ years)

Job description

Job Summary

Lead and manage all aspects of shop operations, including sales performance and customer service excellence, to drive business growth and achieve targets in a dynamic retail environment.

Responsibilities

• Lead and motivate shop staff to consistently achieve sales targets and deliver exceptional customer service
• Manage daily shop operations to ensure smooth workflow and optimal sales and service performance
• Develop and implement strategies to enhance customer satisfaction and retention under fast-paced conditions
• Monitor and analyze sales data to identify opportunities for improvement and drive business results
• Maintain professional and service-oriented conduct to uphold the shop’s reputation and customer experience
• Adapt to working schedules including weekends and public holidays to meet operational demands
• Collaborate with supervisors as needed to align shop activities with broader business objectives

Required competencies and certifications

• Minimum 10 years of professional hairdressing experience

Preferred competencies and qualifications

• Demonstrated ability to work effectively under supervision when required

Other Information

• Please contact us at 90999 (wechat/whatsapp) for inquiries