Shipping Executive (Sea Freight / MNC / Up to 3.5k)

ADECCO PERSONNEL PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading logistics firm in Singapore is seeking a detail-oriented individual for a role involving shipment details management and sea freight documentation. The successful candidate will have experience in customer service, knowledge of customs processes, and the ability to resolve billing disputes efficiently. Strong proficiency in Microsoft Office is also required. This job offers a competitive salary of up to $3500.

Qualifications

• Experience in customer service for exports/imports and document processing for ocean freight.
• Knowledge of customs clearance processes and adherence to legal and regulatory requirements.
• Strong business insight and proficiency in Microsoft Office (intermediate to advanced level).
• 1-2 years of experience in freight forwarding, field operations, or planning/scheduling.

Responsibilities

• Input and maintain shipment details in CW1 and relevant systems accurately.
• Prepare essential sea freight documents like Arrival Notices and Delivery Orders.
• Report and communicate cargo incidents to customer service.
• Resolve billing disputes and respond to customer inquiries efficiently.
• Collaborate with procurement teams for rate negotiations.

Skills

Customer service experience for exports/imports

Knowledge of customs clearance

Proficiency in Microsoft Office

Job description

The Opportunity:

• Our Client, MNC shipping & Logistics company
• Location: Kallang Way
• Salary: Up to $3500
• Working hours: 8:30am – 5:30pm

Job Responsibilities:

• Accurately input and maintain shipment details in CW1 and relevant internal/external systems accurately and on time.
• Prepare essential sea freight documents (e.g., Arrival Notices, Delivery Orders, Cartage Advice).
• Report and communicate cargo incidents (e.g., short shipments, damage, misrouting) to customer service and relevant parties.
• Resolve billing disputes, respond to customer inquiries, and intercompany postings efficiently.
• Collaborate with procurement teams to discuss on the rate negotiation and space availability.

Job Requirements:

• Experience in customer service for exports/imports and document processing for ocean freight.
• Knowledge of customs clearance processes and adherence to legal and regulatory requirements.
• Strong business insight and proficiency in Microsoft Office (intermediate to advanced level).
• 1-2 years of experience in freight forwarding, field operations, or planning/scheduling.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume.
• All shortlisted candidates will be contacted.

Saw Wei Xiang
Direct Line: 6697 7975
EA License No: 91C2918
Personnel Registration Number: R24123075