Shipping & Documentation Specialist

PERSOL; Singapore; On-site; SGD 37,000 - 40,000; Full time

Job summary

PERSOL Singapore Pte Ltd is seeking a logistics administrator to support shipments from Bukit Merah. You will handle general enquiries, coordinate shipments, and ensure timely dispatch of documents to customers and overseas agents.

Requirements include a diploma or degree in logistics and 1–3 years in freight forwarding or logistics operations, with strong communication and data-entry skills. Mon–Fri, 8:30am–5:30pm, on-site role.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented with excellent organizational abilities.
• Proficient in data entry and documentation handling for logistics.
• Ability to multitask and meet tight deadlines in a fast-paced environment.
• Customer-focused mindset with problem-solving skills.

Responsibilities

• Handle general enquiries regarding shipments, ETA, and charges.
• Conduct targeted conversations with customers to identify needs.
• Ensure timely dispatch of shipping documents to customers and overseas agents.
• Liaise with customers and overseas agents on shipping activities and documentation.
• Ensure accuracy and completeness of documentation to comply with customs regulations and trade requirements.
• Familiar with shipping Incoterms and freight processes (air/sea).
• Perform data entry for freight services and manage documentation for compliance operations.
• Advise clients on tariff/rates and eligibility; coordinate with internal and external stakeholders.
• Follow operational policies and collaborate with internal teams to achieve alignment.

Skills

Communication

Interpersonal skills

Data entry

Multitasking

Team player

Customer-focused

Detail-oriented

Education

Diploma/ Degree in Logistics or related field

Tools

Freight management systems

Job description

PERSOL Singapore Pte Ltd is seeking a logistics administrator to support shipments from Bukit Merah. You will handle general enquiries, coordinate shipments, and ensure timely dispatch of documents to customers and overseas agents.

Requirements include a diploma or degree in logistics and 1–3 years in freight forwarding or logistics operations, with strong communication and data-entry skills. Mon–Fri, 8:30am–5:30pm, on-site role.