Ship Boarding Officer

PANWOOD PTE. LTD.; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

PANWOOD PTE. LTD. in Singapore is seeking a Boarding Officer to attend vessels and support ship agency and marine service operations.

The role is operational and assignment-based, with 24/7 vessel movements. You will coordinate boarding, liaise with Masters and crewmembers, and ensure deliveries and records are completed.

Flexibility to work irregular hours and travel within Singapore as required; candidates should be prepared for shift work and safety procedures.

Responsibilities

• Attend vessels at anchorage, berth, terminal, shipyard or other designated locations as assigned by the Company.
• Coordinate boarding arrangements, launch boat movements, transport and access requirements.
• Liaise with vessel Masters, Chief Engineers, crew members, shipowners, operators, suppliers, contractors and local authorities as required.
• Support crew change operations, including embarkation and disembarkation arrangements.
• Deliver and collect documents, spare parts, provisions, bonded stores, personal effects and other vessel-related items.
• Coordinate with suppliers and contractors for delivery, repair, inspection, service and other onboard attendance.
• Monitor vessel ETA, ETD, berthing, anchorage and operational schedules and respond to schedule changes.
• Check that required items, documents and services are correctly delivered or completed onboard.
• Obtain delivery receipts, acknowledgements, signatures, photographs and supporting documentation where required.
• Report shortages, discrepancies, delays, damages, mis-supply or other operational issues immediately to the Company.
• Assist with urgent vessel requests and last-minute operational changes.
• Maintain proper communication with the Company before, during and after each assignment.
• Submit boarding reports, receipts, delivery documents and other records promptly after completion of each job.
• Handle Company property, customer information, vessel information and operational documents responsibly and confidentially.
• Perform other vessel-support, marine-operation and logistics duties reasonably assigned by the Company.

Job description

Position: Boarding Officer The Boarding Officer is responsible for attending vessels and supporting ship agency and marine service operations in Singapore. The role is operational and assignment-based. It is not a fixed 9:00 AM to 5:00 PM office position. As vessel movements and port operations take place 24 hours a day, 7 days a week, the Boarding Officer may be assigned to attend vessels during daytime, nighttime, weekends or public holidays depending on vessel ETA/ETD, berth/anchorage schedules and operational requirements.

Key Responsibilities

• Attend vessels at anchorage, berth, terminal, shipyard or other designated locations as assigned by the Company.
• Coordinate boarding arrangements, launch boat movements, transport and access requirements.
• Liaise with vessel Masters, Chief Engineers, crew members, shipowners, operators, suppliers, contractors and local authorities as required.
• Support crew change operations, including embarkation and disembarkation arrangements.
• Deliver and collect documents, spare parts, provisions, bonded stores, personal effects and other vessel-related items.
• Coordinate with suppliers and contractors for delivery, repair, inspection, service and other onboard attendance.
• Monitor vessel ETA, ETD, berthing, anchorage and operational schedules and respond to schedule changes.
• Check that required items, documents and services are correctly delivered or completed onboard.
• Obtain delivery receipts, acknowledgements, signatures, photographs and supporting documentation where required.
• Report shortages, discrepancies, delays, damages, mis-supply or other operational issues immediately to the Company.
• Assist with urgent vessel requests and last-minute operational changes.
• Maintain proper communication with the Company before, during and after each assignment.
• Submit boarding reports, receipts, delivery documents and other records promptly after completion of each job.
• Handle Company property, customer information, vessel information and operational documents responsibly and confidentially.
• Perform other vessel-support, marine-operation and logistics duties reasonably assigned by the Company.

Work Arrangement

This position operates within a 24/7 marine operations environment . Work assignments are scheduled on a case-by-case basis according to vessel movements and operational requirements , rather than on a fixed daily 9:00 AM to 5:00 PM schedule. The employee may therefore be required to:

• commence or complete assignments at irregular hours;
• work during evenings, nights, early mornings, weekends or public holidays;
• respond to changes in vessel arrival, departure or boarding schedules;
• remain contactable for confirmed or upcoming operational assignments;
• travel to ports, terminals, anchorages, shipyards, launch points, warehouses, airports or other operational locations as required.

The above does not mean continuous 24-hour working duty . Actual working hours, rest periods, overtime, rest-day work and public-holiday work will be arranged and compensated in accordance with the employee's applicable employment terms, MOM requirements and Singapore law.

Operational Requirements

The employee must be able to:

• work independently during vessel attendance;
• manage time-sensitive and urgent assignments;
• communicate clearly with vessel personnel and external service providers;
• adapt to frequent vessel schedule changes;
• travel within Singapore at short notice when operationally necessary; and
• comply with port, terminal, shipyard, marine safety and Company procedures.