Support Engineer (SharePoint Specialist)

AvePoint; Singapore; On-site; SGD 40,000 - 80,000; Full time

Benefits offered by this job

Growth Opportunities

Innovative Team Environment

Diversity and Inclusion

Job summary

Join a forward-thinking company as a SharePoint Support Specialist, where your expertise will enhance our dynamic team. In this exciting role, you'll ensure the smooth operation of SharePoint environments, leveraging your skills in PowerShell scripting and data analysis. Collaborate with global teams to tackle challenges and drive business success. This is an opportunity to grow in a culture that values innovation and teamwork, making a significant impact in the data management field. If you're passionate about technology and eager to contribute to a global mission, this role is perfect for you.

Qualifications

• Proven experience in supporting SharePoint environments.
• Strong analytical skills for interpreting large datasets.

Responsibilities

• Provide support for SharePoint environments and resolve tickets.
• Administer SharePoint platforms and manage incidents.

Skills

SharePoint Support

PowerShell Scripting

Data Analysis

Incident Management

Problem Management

Collaboration Skills

Data Migration

Tools

SharePoint 2013

SharePoint 2019

SharePoint Online

Job description

Securing the Future with AvePoint

AvePoint is a global leader in data management and governance, trusted by over 21,000 customers worldwide to enhance their digital workplaces across Microsoft, Google, Salesforce, and other collaboration platforms. Our global channel partner program includes more than 3,500 managed service providers, value-added resellers, and systems integrators, with our solutions featured in over 100 cloud marketplaces. To learn more, visit www.avepoint.com.

At AvePoint, we are dedicated to investing in our people. Our culture, driven by agility, passion, and teamwork, empowers you to shape your career, make a significant impact, and take ownership of your future. Discover how you can unleash your potential with us!

SharePoint Support Specialist

Role Overview: We are seeking a skilled and dedicated Support Specialist with SharePoint expertise to join our dynamic team. In this role, you will be instrumental in ensuring the smooth operation, enhancement, and support of our SharePoint environments, helping to drive the success of our business operations.

Key Responsibilities

• Provide comprehensive support for SharePoint environments, ensuring timely resolution of open tickets.
• Perform PowerShell scripting for system enhancements and automation tasks.
• Share knowledge and provide guidance to team members to foster continuous learning.
• Manage in-house production incidents and problem management for SharePoint-related issues.
• Conduct data analysis on large datasets to support business performance reporting.
• Administer and manage SharePoint 2013, SharePoint 2019, and SharePoint Online platforms, covering both frontend and backend operations.
• Collaborate with cross-functional teams, IT infrastructure, and Microsoft to address SharePoint-related requirements and challenges.
• Design, plan, and execute data migration processes from legacy SharePoint systems to SharePoint 2019/Online.
• Work closely with global teams, including users and servers in China, Malaysia, and Indonesia.

What We Are Looking For

• Proven experience in supporting and managing SharePoint environments.
• Proficiency in PowerShell scripting and automation.
• Strong analytical skills, with the ability to interpret and report on large datasets.
• Hands-on experience with SharePoint 2013, 2019, and Online administration.
• Solid understanding of incident and problem management processes.
• Effective collaboration skills with global teams and stakeholders.
• Previous experience in data migration projects is a plus.
• Excellent communication and problem-solving abilities.

Why Join Us?

• Be part of a forward-thinking, innovative team at the forefront of data management solutions.
• Enjoy a culture that values your growth, passion, and creativity.
• Work in a global environment that fosters diversity and inclusion.

Application Process: Are you ready to take the next step in your career? Apply now and be part of a team that’s making a difference globally. We look forward to hearing from you!

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Data Security Software Products