Servicenow Technical Developer

1-FINITY CONSULTING PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

1-FINITY CONSULTING PTE. LTD.

is seeking an experienced Senior ServiceNow Technical Developer to design, develop, integrate, and support ServiceNow ITSM and SMoD solutions within a complex telecommunications environment in Singapore. The role requires hands-on experience with ITSM, ITIL, Integrations, Scripts, Catalogs, CSM, Custom applications, and strong knowledge of workflows, business rules, and testing in production environments.

Qualifications

• Degree or diploma in Information Technology field or equivalent.
• Understand automation concepts and their application in day-to-day service delivery.
• Flow Designer
• Workflow Automation
• Business Rules
• Client Scripts
• OSS/BSS Integration
• Troubleshooting & Performance
• Telecom Operations knowledge
• Good knowledge in ITIL processes.

Responsibilities

• Design, develop, integrate, and support ServiceNow ITSM and SMoD solutions within a complex telecom environment.
• Hands-on experience in ServiceNow major modules like ITSM, ITIL, Integrations, Scripts, Catalogs, CSM, Custom applications.
• Develop, test, and deploy updates; maintain business rules, email notifications, scheduled jobs, Script Includes, Events, forms, SLAs, Access Controls, Workflow, Homepage Administration, and User Administration.
• Collaborate in Agile framework and participate in project/test planning and meetings.

Skills

ServiceNow

ITSM

ITIL

Integrations

Scripting

Workflow

Automation

Agile

Education

Degree or diploma in Information Technology

Tools

Flow Designer

ServiceNow

Job description

Job Description

Seeking an experienced Senior ServiceNow Technical Developer to design, develop, integrate,

and support ServiceNow ITSM and SMoD solutions within a complex telecommunications

environment.

Hands on experience in ServiceNow major modules like – ITSM, ITIL, Integrations, Scripts,

Catalogs, CSM, Custom applications.

Worked on Update and development of ServiceNow applications, modules business rules, email

notifications, Scheduled Jobs, Script Includes, Events, forms, SLAs, Access Controls, Workflow,

Homepage Administration, User Administration, Update sets, Notifications, etc

• Excellent knowledge on Workflows, Automation of approvals, change process
• Experience with enterprise-scale integrations
• Code or script test automation as well as carry out automated testing procedures in testing and
• production environments
• Developing technical specifications & project/test planning as well as participate in project
• meetings and discussion
• Following the Agile framework

Skills

• Degree or diploma in Information Technology field or equivalent
• Understand automation concepts and their application in day-to-day service delivery
• Flow Designer
• Workflow Automation
• Business Rules
• Client Scripts
• OSS/BSS Integration
• Troubleshooting & Performance
• Telecom Operations knowledge
• Good knowledge in ITIL processes

General Key Requirements:

Location: Singapore

Skills: Senior ServiceNow Developer with background in scripting/coding for

automation service tasks, translate business requirements into technical

requirements, testing validation

Domain: Telco

Experience: 4+ years in ITSM and SMoD solutions

Contract Duration: 6 months rolling