Senior Software Engineer/Technical Lead

Inmorphis Services; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Inmorphis Services in Singapore seeks a Senior Software Engineer / Technical Lead for ServiceNow SPM. You will design, develop, and implement scalable ServiceNow solutions centered on Strategic Portfolio Management and related modules.

The role requires hands-on SPM experience, strong JavaScript, and the ability to work with ITSM/ITOM/ITAM/HRSD/CSM or IntegrationHub. Mentoring and collaboration with architects, analysts, and stakeholders are essential.

Qualifications

• 5+ years of ServiceNow development experience (Senior) or 7+ years (Technical Lead).
• Hands-on expertise in ServiceNow Strategic Portfolio Management (SPM).
• Experience configuring SPM modules: Demand, PPM, Resource, Financial Planning, Agile.
• End-to-end ServiceNow implementation projects.
• Strong JavaScript and ServiceNow scripting knowledge (Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, ACLs).
• Experience with Flow Designer, IntegrationHub, Service Catalog and Workspaces.
• REST/SOAP integrations experience.
• Knowledge of ServiceNow architecture and deployment practices.
• Update sets, source control, and release management experience.
• Excellent debugging and troubleshooting skills.

Responsibilities

• Design, develop, configure, and implement SPM solutions on the ServiceNow platform.
• Configure SPM capabilities including Demand, PPM, Resource, Agile, Investment Funding, and Planning.
• Develop server-side and client-side customizations using ServiceNow scripting.
• Build apps using App Engine where required.
• Configure Flow Designer, IntegrationHub, Service Catalog, and Workspaces.
• Develop and maintain REST/SOAP integrations via IntegrationHub and MID Server.
• Provide technical estimates, design reviews, and impact analysis.
• Mentor junior developers and lead technical discussions.
• Prepare technical documentation and deployment guides.
• Stay updated with new ServiceNow releases and SPM capabilities.

Skills

ServiceNow SPM

JavaScript

REST/SOAP

Flow Designer

IntegrationHub

Architecture

Troubleshooting

Education

Bachelor's degree in Computer Science, IT, Engineering, or related field

Tools

App Engine

ServiceNow

Job description

Job Title: Senior Software Engineer / Technical Lead ServiceNow (SPM)

Location: Singapore
Experience: 5+ Years (Senior Software Engineer) | 7+ Years (Technical Lead)

About the Role

We are seeking an experienced ServiceNow SPM Developer to join our Singapore team as a Senior Software Engineer or Technical Lead. The ideal candidate will have strong expertise in ServiceNow Strategic Portfolio Management (SPM), with hands-on experience in designing, developing, configuring, and implementing enterprise‑grade solutions.

The candidate should possess deep technical knowledge of the ServiceNow platform and be capable of delivering scalable, high-quality solutions while collaborating with architects, business analysts, and stakeholders. Experience with additional ServiceNow modules such as ITSM, App Engine, ITOM, ITAM, HRSD, CSM, or IntegrationHub will be an added advantage.

Key Responsibilities

• Design, develop, configure, and implement solutions on the ServiceNow Strategic Portfolio Management (SPM) platform.
• Configure and customize SPM capabilities, including:
• Demand Management
• Project Portfolio Management (PPM)
• Resource Management
• Agile Development
• Investment Funding
• Program & Portfolio Management
• Strategic Planning
• Time Card Management
• Financial Planning
• Develop server-side and client-side customizations using Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and ACLs.
• Build custom applications using App Engine where required.
• Configure Flow Designer, IntegrationHub, Service Catalog, Notifications, and Workspaces.
• Develop and maintain integrations using REST APIs, SOAP, IntegrationHub, and MID Server.
• Perform solution design, technical estimation, and impact analysis.
• Participate in code reviews and ensure adherence to ServiceNow development standards and best practices.
• Troubleshoot production issues and provide timely resolutions.
• Collaborate with functional consultants, architects, QA teams, and business stakeholders throughout the project lifecycle.
• Prepare technical documentation, deployment guides, and knowledge transfer materials.
• Stay updated with new ServiceNow releases and SPM capabilities.

Additional Responsibilities (Technical Lead)

• Lead technical design discussions and provide architectural guidance.
• Mentor and support junior developers.
• Review solution designs and code to ensure scalability and maintainability.
• Work closely with project managers to estimate effort, manage technical risks, and ensure successful project delivery.
• Drive adoption of ServiceNow best practices and out-of-the-box capabilities.

Mandatory Skills

• 5+ years (Senior Software Engineer) or 7+ years (Technical Lead) of ServiceNow development experience.
• Strong hands-on experience with ServiceNow Strategic Portfolio Management (SPM).
• Experience in configuring and customizing SPM modules including Demand, PPM, Resource Management, Financial Planning, Agile Development, and Strategic Planning.
• Experience in multiple end-to-end ServiceNow implementation projects.
• Strong knowledge of JavaScript and ServiceNow scripting, including:
• Business Rules
• Client Scripts
• Script Includes
• UI Policies
• UI Actions
• ACLs
• Experience with Flow Designer, IntegrationHub, Service Catalog, and Workspaces.
• Hands-on experience with REST/SOAP integrations.
• Strong understanding of ServiceNow platform architecture and development best practices.
• Experience with update sets, source control, deployment methodologies, and release management.
• Excellent troubleshooting and debugging skills.

Good to Have

• Experience with App Engine.
• Experience in one or more additional ServiceNow modules such as:
• ITSM
• ITOM
• ITAM
• HRSD
• CSM
• FSM
• CMDB
• Service Portal
• Experience working in Agile/Scrum environments.
• Exposure to Performance Analytics and Reporting.
• Experience with AI-powered capabilities within the ServiceNow platform.
• Experience working with global enterprise customers.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• ServiceNow Certified System Administrator (CSA) Preferred.
• ServiceNow Certified Application Developer (CAD) Preferred.
• ServiceNow Certified Implementation Specialist Strategic Portfolio Management (CIS-SPM) Preferred.
• Additional ServiceNow certifications will be an added advantage.

What We're Looking For

• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to work independently and lead technical initiatives.
• Passion for delivering scalable, high-quality ServiceNow solutions.
• Commitment to continuous learning and leveraging out-of-the-box capabilities wherever possible.