ServiceNow Developer - ITSM, CMDB & Integrations (Onsite)

Avensys Consulting; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Avensys Consulting, a global IT services provider headquartered in Singapore, is seeking an experienced ServiceNow Developer to join our on-site team in Singapore for a 12-month contract, extendable.

The ideal candidate has 6+ years of hands-on ServiceNow development, ITSM, CMDB and integrations, plus experience with Flow Designer, REST/SOAP integrations, and HRSD tools. You will design and implement scalable ServiceNow solutions and integrations.

Qualifications

• 5+ years of ServiceNow development experience.
• Strong hands-on experience with ITSM and CMDB.
• Experience with Service Graph Connectors, Discovery and ACC.
• Strong knowledge of Flow Designer, Catalog Items, Flows, Subflows and Actions.
• Hands-on experience developing REST and SOAP integrations.
• Exposure to HRSD, Virtual Agent, AWA and SAM is preferred.
• ServiceNow CSA and/or CAD certification preferred

Responsibilities

• Design, develop, configure and enhance solutions on the ServiceNow platform.
• Develop Catalog Items, Flows, Subflows and Actions using Flow Designer.
• Implement and support ITSM and CMDB solutions.
• Configure and manage Service Graph Connectors, Discovery and ACC for CMDB population.
• Develop and maintain REST and SOAP integrations with external systems.
• Configure and customize Virtual Agent, including Topics, Topic Blocks and Flows.
• Work with Advanced Work Assignment (AWA) and Walk-Up Experience.
• Support Incident Management, Service Requests, Reports and Inbound Actions.
• Configure CMDB 360, Data Manager and related CMDB capabilities to improve data quality and governance.
• Support integrations with platforms such as Intune, Jamf, AWS and Active Directory.

Skills

ServiceNow

ITSM

CMDB

Integrations

Flow Designer

REST/SOAP

HRSD

Discovery

ACC

Service Graph Connectors

Tools

Service Graph Connectors

Discovery

ACC

Job description

Avensys Consulting, a global IT services provider headquartered in Singapore, is seeking an experienced ServiceNow Developer to join our on-site team in Singapore for a 12-month contract, extendable.

The ideal candidate has 6+ years of hands-on ServiceNow development, ITSM, CMDB and integrations, plus experience with Flow Designer, REST/SOAP integrations, and HRSD tools. You will design and implement scalable ServiceNow solutions and integrations.