Senior ServiceNow AI Developer – Now Assist & GenAI

Avensys Consulting Pte Ltd; Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Attractive benefits

Collaborative work environment

Strong career progression

Job summary

Avensys Consulting Pte Ltd in Singapore seeks an experienced ServiceNow Developer with 5–6 years of hands-on development, customization and implementation, including AI features. You will work on ITSM, ITOM, HRSD, CSM, or custom apps, integrating AI capabilities and building REST/SOAP integrations.

The role involves collaborating with consultants and stakeholders to deliver scalable ServiceNow solutions, leveraging Flow Designer and IntegrationHub for automation and enhanced user experience.

Qualifications

• 5–6 years of hands-on ServiceNow development experience.
• Experience with Business Rules, Client Scripts, Script Includes, UI Policies, and ACLs.
• Experience with Flow Designer, IntegrationHub, and REST/SOAP APIs.
• Hands-on exposure to ServiceNow AI capabilities, including Now Assist, GenAI, Virtual Agent, or Predictive Intelligence.
• Understanding of AI/LLM integration, prompt engineering, and workflow automation.
• CSA certification preferred; CAD certification is an advantage.

Responsibilities

• Design, develop, customize, and implement ServiceNow applications and solutions.
• Work on ServiceNow modules such as ITSM, ITOM, HRSD, CSM, or custom applications.
• Implement and configure AI capabilities such as Now Assist, Generative AI, Virtual Agent, AI Search, and Predictive Intelligence.
• Integrate AI/GenAI capabilities into ServiceNow workflows to automate processes and improve user experience.
• Develop and maintain REST/SOAP integrations with external systems.
• Work with Flow Designer, IntegrationHub, and Service Catalog.
• Troubleshoot, debug, and optimize ServiceNow applications for performance and scalability.
• Collaborate with functional consultants, architects, and business stakeholders.

Skills

ServiceNow development

Scripting (Business Rules, Client S Js

UI Policies & ACLs

Flow Designer & IntegrationHub

REST/SOAP APIs

AI capabilities in ServiceNow

AI/LLM integration & prompt eng.

Education

CSA certification

CAD certification

Job description

Avensys Consulting Pte Ltd in Singapore seeks an experienced ServiceNow Developer with 5–6 years of hands-on development, customization and implementation, including AI features. You will work on ITSM, ITOM, HRSD, CSM, or custom apps, integrating AI capabilities and building REST/SOAP integrations.

The role involves collaborating with consultants and stakeholders to deliver scalable ServiceNow solutions, leveraging Flow Designer and IntegrationHub for automation and enhanced user experience.