ServiceNow Developer / Consultant_Contract

NTT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 110,000; Full time

Job summary

NTT Singapore Pte. Ltd. is seeking a ServiceNow Developer/Consultant with 3+ years of hands-on experience in development, administration and platform support.

You will build and optimize solutions across ITSM, CSM, CMDB and Service Catalog, integrating REST APIs, workflows and automation. The role involves upgrades, testing, and delivering analytics dashboards. The candidate should excel in JavaScript, scripting, and collaborative, Agile environments, with a focus on delivering high-quality,

Qualifications

• 3+ years of ServiceNow development experience.
• Hands-on experience with ITSM, CSM, CMDB, integrations and reporting.
• Strong knowledge of JavaScript, Business Rules, Client Scripts, Script Includes, Flow Designer and REST APIs.

Responsibilities

• Develop and enhance ServiceNow solutions across ITSM, CSM, CMDB, Service Catalog and custom apps.
• Design and implement workflows, integrations, REST APIs and automation solutions.
• Support platform administration, incidents, requests, dashboards and reporting.
• Participate in upgrades, releases, testing and deployments.
• Develop Performance Analytics dashboards and AI-driven solutions using Predictive Intelligence.
• Review code, mentor junior team members and provide technical leadership.

Skills

ServiceNow

JavaScript

REST APIs

Flow Designer

ITSM

CSM

CMDB

Reporting

Agile

Stakeholder mgmt

Job description

We are looking for a ServiceNow Developer/Consultant with 3+ years of experience in ServiceNow development, administration, and platform support.

Key Responsibilities

• Develop and enhance ServiceNow solutions across ITSM, CSM, CMDB, Service Catalog, and custom applications.
• Design and implement workflows, integrations, REST APIs, and automation solutions.
• Support platform administration, incidents, requests, dashboards, and reporting.
• Participate in ServiceNow upgrades, releases, testing, and deployments.
• Develop Performance Analytics dashboards and AI-driven solutions using Predictive Intelligence.
• Review code, mentor junior team members, and provide technical leadership.

Requirements

• 3+ years of ServiceNow development experience.
• Strong knowledge of JavaScript, Business Rules, Client Scripts, Script Includes,Flow Designer, and REST APIs.
• Experience with ITSM, CSM, CMDB, Integrations, and Reporting.
• Excellent problem-solving, communication, and stakeholder management skills.
• Experience working in Agile environments.

Preferred Certifications

• CSA,CAD
• CIS-ITSM,CIS-CSM
• CIS-Platform Analytics
• Predictive Intelligence and CMDB Certifications