Service Technician-SKH

OTSAW DIGITAL PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Benefits offered by this job

On-site role

Job summary

OTSAW DIGITAL PTE. LTD. seeks an on-site first responder for its AGV fleet at Sengkang General Hospital. You will monitor operations, perform routine checks, and respond to technical issues, providing Tier 1 support both remotely and on-site.

The role requires familiarity with AMR/AGV, basic mechanical/electrical tooling, and MS Office. Shifts cover mornings to nights with rotating days off, including weekends and public holidays.

Qualifications

• Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields.
• Proven work experience of at least 1 year in a technical industry.
• Familiarity with Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV).
• Proficiency in using mechanical and electrical tools.
• Knowledgeable in identifying basic mechanical parts and electrical components.
• Familiarity in using computers and basic applications such as MS Word, Excel and PowerPoint.

Responsibilities

• Monitor the operations of OTSAW Products
• Perform basic housekeeping and routine checks of OTSAW Products
• Provide the first response to any technical issues encountered by the OTSAW Product
• Assist in attending to Tier 1 - Operations-related issues via remote or on-site support
• Escalate higher-level issues to a superior for immediate advice and action whenever needed
• Prepare the Service Reports, Maintenance Report, and other Operations-related documents as needed
• Execute ad hoc tasks on behalf of the Robotics Operations Team as needed

Job description

Job Descriptions:

You will be the on-site first responder for OTSAW’s AGV fleet at Sengkang General Hospital.

Your mission:

• Monitor the operations of OTSAW Products
• Perform basic housekeeping and routine checks of OTSAW Products
• Provide the first response to any technical issues encountered by the OTSAW Product
• Assist in attending to Tier 1 - Operations-related issues via remote or on-site support
• Escalate higher-level issues to a superior for immediate advice and action whenever needed
• Prepare the Service Reports, Maintenance Report, and other Operations-related documents as needed
• Execute ad hoc tasks on behalf of the Robotics Operations Team as needed

Work Schedule:

• Shift 1: 6:00 AM – 3:00 PM
• Shift 2: 3:00 PM – 12:00 AM
• Pattern: 5 days’ work, 1 Off Day, 1 Rest Day, rotating weekly between Morning/Afternoon shifts
• Coverage: Weekends & Public Holidays included
• OT: Required for operational emergencies.

Skillsets:

• Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields
• Proven work experience of at least 1 year in a technical industry
• Familiarity with Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)
• Proficiency in using mechanical and electrical tools
• Knowledgeable in identifying basic mechanical parts and electrical components
• Familiarity in using computers and basic applications such as MS Word, Excel and PowerPoint